Administrative Assistant II

At Lowell General Hospital / Tufts Medicine, we’re saving lives, building careers, and reimagining healthcare. Ready to grow with us? 

Job Overview 

This position ensures continuous, efficient, and smooth operation of the department.  Involves being a clerk, receptionist, typist, and cognizant of customer service and time. Accomplishes these tasks, in part, by assisting callers, taking messages, managing the department’s calendar, placing purchasing orders, and maintaining an up- to-date filing system Handles matters of a routine nature to conserve supervisor’s time. 

Hours: Full-Time / 40 hours a week/ Monday through Thursday 7am - 5:30pm. No Holidays. No weekends. 

Job Description 

Minimum Qualifications: 

1. High School diploma or equivalent. 

2. Two (2) years of related experience. 

Preferred Qualifications: 

1. Five (5) years of related experience. 

Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list.  Other duties and responsibilities may be assigned. 

1. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. 

2.Check patients in and out for appointments.

3.Schedule patient appointments and procedures

4. Serve as the primary point of contact for patients, physicians, and staff.

5. Receives, handles, and transfers phone calls and messages within the department promptly and courteously. 

6. Greets visitors in a friendly, professional manner and direct to appropriate person/place. 

7. Maintains office files through development of an organized and efficient filing system.  Ensures that filing is maintained on a daily basis.  Filing will also include maintaining a directory on the hospital network to minimize the need for paper filing. 

8. Maintains and orders office supplies as necessary.   

What We Offer: 

• Competitive salaries & benefits
• 403(b) retirement plan with hospital match
• Opportunities for growth  
• Tuition reimbursement
• Free on-campus parking

About Tufts Medicine

A healthcare system that works Tufts Medicine is more than a health system — we’re a community that empowers people to live their best lives by reimagining healthcare, advancing knowledge and pioneering discovery. Every team member plays an integral role in realizing our vision of creating the most equitable and frictionless healthcare experience in the world. Here, you’ll join an enthusiastic community that champions your growth and receive generous benefits to support you and your family’s well-being.
 
Tufts Medicine Lowell General Hospital is an Equal Opportunity Employer.