Senior Director of Facilities Management Services

CLASSIFICATION TITLE: Administrator II

UNION CODE: M80

FT/PT: Full-time   

PAY PLAN: 12-month   

WORKPLACE TYPE: On-site (work in-person at business location)

ANTICIPATED HIRING RANGE: $11,250 - $12,917

• However, offer amount will be commensurate with candidate’s experience, education, skills, and training.

CSU CLASSIFICATION SALARY RANGE: $5,053 - $16,221

PAY BASIS: Monthly  

BENEFITS: CSUB offers a best-in-class benefit package for eligible employees that includes an array of medical plans, choice of dental plans, vision coverage, retirement participation in CalPERS, CSU tuition waiver, up to 24 vacation days per year, sick leave with unlimited accrual, 15 paid holidays per year and more!  See our benefits website for additional information.

CANDIDATES ELIGIBLE TO APPLY: Open to all qualified applicants

SPECIAL INSTRUCTIONS TO APPLICANT:

FOR PRIORITY CONSIDERATION, applications must be received by May 20, 2026; however, the position will remain open until filled.

POSITION PURPOSE: Reporting to the Associate Vice President (AVP) for Capital and Facilities Management Services (CFMS), the Senior Director of Facilities Management Services (FMS) is responsible for the overall administration, coordination, and operational effectiveness of key business, financial, and administrative functions supporting Facilities Operations (skilled trades), Roads & Grounds, Custodial, and moves & Events departments.

The Senior Director provides leadership and oversight of administrative operations including financial management, work control systems, asset and performance tracking, and customer service programs. The position ensures that operational and administrative systems effectively support maintenance and operations functions, align with departmental and campus priorities, and promote efficient, data-informed decision-making.

As a member of the CFMS leadership team, the Senior Director participates in the development and implementation of operational and strategic plans and serves as a key liaison between facilities operations, planning and construction, and campus stakeholders.

DUTIES & RESPONSIBILITIES:

Facilities Operations & Service Delivery

• Provides leadership, management, and oversight of maintenance and operational services within FMS, including coordination of skilled trades (carpentry, locksmith, painting, plumbing, electrical, HVAC), utilities and central plant operations, automotive/fleet services, grounds, custodial, moving services and event set-up services.
• Directs and integrates the work of managers, staff, and contractors engaged in the maintenance, repair, and operation of campus buildings, infrastructure, and utility systems.
• Oversees development and implementation of operational processes, procedures, and service delivery standards to ensure efficient, coordinated completion of routine, preventive, and emergency maintenance activities.
• Leads and oversees administration of the facilities maintenance management system, including intake, prioritization, dispatching, tracking, and reporting of service requests and work orders across maintenance, custodial, grounds, and related functions.
• Ensures alignment between operational service delivery and administrative systems, including coordination between field operations and centralized work control functions.
• Establishes service level expectations, prioritization protocols, and resource deployment strategies to ensure responsiveness to campus needs and alignment with operational priorities.
• Provides operational analysis and problem-solving expertise, including backlog, resource allocation, and workload distribution, to address complex maintenance, utility, and service delivery challenges and recommend improvements.
• Leads continuous process improvement initiatives, including evaluation of workflows, identification of inefficiencies, and implementation of technology and process enhancements to streamline operations.

Financial & Resource Management

• Directs development, administration, and monitoring of FMS operating budgets, trust funds, cost recovery programs, and service-related financial activities in coordination with FMS department managers and the AVP.
• Prepares complex budget plans, financial forecasts, cash flow analyses, and financial reports to support short- and long-term operational planning.
• Oversees cost recovery and