Customer Service Representative - H

About Us

• Fun, family-focused clinic with great staff! Our number one focus is treating every client and pet like they are our own family members. We also work hard to ensure our work culture is top-notch! We will not tolerate toxic staff OR clients. We strive to ensure our staff feels appreciated and backed up. Our doctors are KIND! You'll never be yelled at in our office. We are currently seeing cats, dogs, pocket pets and all reptiles (except venomous snakes).
• Owners who genuinely care about their employees!
• We are a fast-paced hospital with 4 DVMs. We are a paper-light hospital using Cornerstone Software.
• We keep great business hours that allows for a personal life outside of work. M-F 8-5 and Saturday 8-4, closed Sunday with no overnights or emergency call in.
• We love to laugh while working hard

What about you? Does working for a nice hospital with nice doctors and management sound good? If you’re the right candidate, you’ll be invited to meet the team and see what we are all about.

Here's what we are looking for:

Animal Kindness Veterinary Hospital is looking for an outgoing and friendly receptionist with excellent customer service skills to join our team. Our ideal candidate is a self-starter, independent, ambitious, provides great customer service, is detail oriented and reliable. You should be a fast typer, move quickly, able to multi-task, and process financial transactions accurately. Bi-lingual, Spanish speaking preferred.

Responsibilities

• Greet and welcome clients and patients in a friendly and professional manner
• Manage multi-phone lines efficiently
• Organize and schedule appointments/walk-ins as needed
• Process client cash, credit card & other payment transactions
• Maintaining office cleanliness and organization

Qualifications

• Proven experience as an outstanding Veterinary Receptionist preferred
• Excellent customer service skills and courteous phone manner
• Time-management and organizational skills
• Handle stress and pressure with poise and tact
• Handle high volume of clients
• Excellent multi-tasking skills
• Ability to be confident around pets
• Previous experience with cornerstone desired
• Bi-lingual preferred

You MUST be able to work weekends, holidays and have a flexible schedule. We offer competitive pay, paid vacation time, benefits for full time employees and discounted animal care for your pets. If you are interested in becoming a part of our team, please respond to this job posting ONLY. No phone calls to the hospital, please. We are looking forward to receiving your application. Thank you.

Benefits:

• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift
• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Veterinary Experience: 1 year (Preferred)
• Front Desk: 1 year (Required)

Pay: $17.00/hr

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.