Senior Epic Willow Pharmacy Application Analyst (Remote Available)

Discover Vanderbilt University Medical Center:  Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Organization:

HealthIT Pharmacy Informatics Product Group

Job Summary:

The Epic Willow Pharmacy Senior Application Analyst is responsible for supporting and optimizing the Epic pharmacy application to ensure accurate medication workflows across VUMC locations. This role assists with updates related to medication build, formulary adjustments, order set build, and medication billing. The analyst collaborates with team members to maintain system reliability and compliance with regulatory requirements, contributing to safe and timely medication delivery.

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KEY RESPONSIBILITIES

• Assists in designing, building, configuring, and maintaining Epic Willow, Omnicell and other pharmacy systems to support clinical and operational workflows.

• Reviews and analyzes workflows supported by assigned products and their relationship to technical environments.

• Participates in testing, quality assurance, reporting, and product life cycle activities.

• Collaborates with customers and vendors to resolve issues and implement enhancements.

• Provides user support and assists with onboarding and training as needed.

• Performs routine maintenance and troubleshooting under guidance from senior team members.

• Additional duties may be assigned.

REQUIREMENTS

• Experience with Epic Pharmacy applications (Epic Willow certification preferred).

• Familiarity with Omnicell-Epic interface preferred.

• Bachelor’s degree (required)

TECHNICAL CAPABILITIES

• Technical Analysis (Intermediate): Understands core functionality of assigned products and their interactions with other systems. Able to communicate with users and customers regarding various business functions in an easily understood manner. Possesses sufficient knowledge, training, and experience to be capable to successfully design build, configure, install, run reports, and perform maintenance support with minimal instruction or guidance from others. Participates in optimization efforts. May lead projects and delegate tasks.

• Configuration Management and Planning (Intermediate): Applies knowledge to support configuration plans and schedules. Handles multiple tasks and communicates effectively with stakeholders about technology changes.

• Testing (Intermediate): Participates in test planning and execution for moderately complex scenarios. Identifies issues and works independently to resolve them.

• Product Knowledge (Intermediate): Demonstrates solid understanding of Epic Willow and other pharmacy applications and related systems. Contributes to projects and supports application development.

• Problem Management (Intermediate): Handles incident tracking and problem reporting for routine and moderately complex issues. Suggests solutions and escalates when needed.

• Business Knowledge (Intermediate): Understands core business processes and how technology supports them. Communicates effectively with users and team members about system impacts.

About the Department:

Health IT

HealthIT provides the best health information technology tools that support Vanderbilt University Medical Center’s mission of:

• Delivering distinctively personalized care

• Improving the health care of individuals and communities regionally, nationally and internationally

• Providing transformative learning programs

• Supporting compelling discoveries

Our tools, which form the digital arteries of VUMC, are either developed in-house by our innovative product teams or selected from the most cutting-edge solutions available in today’s ever-changing marketplace. Our 500 colleagues provide ongoing support over each product’s entire lifespan, ensuring that the to