Regional Account Director

Essential Job Functions

• A client-facing role that develops the business relationship
• Account mapping, business unit breakdown (touchpoints to align regional/global team)
• Run QBRs & ensure they are adequately prepared for
• Ensure each Crane Worldwide office servicing the account understands the SOPs and
  executes accordingly
• Report Monitoring, Analysis, and Distribution (responsible/accountable)
• Conduct Performance management for reporting team
• Regular Market Analysis and Industry Awareness to maintain knowledge
• Drive collaborative efforts internally by supporting and sharing best practices in the
  following key areas:
  o Client Reviews
  o Strategic Business Plan
  o Value add Programs
  o Process Improvements
  o Tender Management
  o Technology Solutions
• Lead and review impact and coverage analyses to identify service and opportunity gaps.
• Direct account monitoring activities by the team to ensure timely payment and collection
• Create and implement business development plans with short-term and long-term
  business objectives to be achieved by the region.
• Other duties as assigned

Other Skills & Abilities 

• Strong written and verbal communication skills
• Strong leadership skills
• Excellent presentation and interpersonal skills
• Thorough knowledge of transportation industry logistics and freight forwarding
• Thorough knowledge of successful sales techniques
• Strong computer skills, including Microsoft Office suite
• Detail-oriented, able to multitask and meet deadlines
• Self-motivated, able to work in a team and independently
• Good analytical and program management skills; ability to define, develop and
  document business processes and procedures
• Vital customer service, problem-solving, and interpersonal skills
• Internal/external sales skills
• Troubleshooting and problem-resolution skills

Physical Requirements

• The job may require extended sitting or standing and using standard office equipment.
• The job requires using vision, adjusting focus, and working on a standard computer
  screen.
• The use of audio-visual equipment is required
• Talking, hearing, and using hands to operate computer equipment
• Presence on-site at the assigned work location or other stations may be required
• Travel to stations and client sites within a region may be required

Education & Experience

• Bachelor’s Degree
• Minimum of 7 years of related experience in sales or account management or operations
  experience in freight forwarding, logistics, or transportation
• Minimum of 5 years of management experience
• Experience with CRM systems

Certification & Licenses

• Professional certification may be required in some areas

 

MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:

https://assessment.predictiveindex.com/28w/6806f210-341c-4263-9e93-c6b136fbc04c?type=candidateba

 

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
• Potential to earn a quarterly bonus

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential f