SVP Design, Operate & Service SAP Supply Chain Management

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At SAP, we enable you to bring out your best. Our company culture is focused on collaboration and a shared passion to help the world run better. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, and is aligned to our purpose-driven and future-focused work. We offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. 

SAP's Supply Chain Management (SCM) offers a leading SaaS portfolio for real-time supply chain management, including design, planning, manufacturing, delivery, and asset operations. SCM Design, Operate & Service includes SCM Asset Performance Management (APM), SCM Field Service Management (FSM), and Integrated Product Development (IPD) cloud solutions. SAP Asset Performance Management is a cloud solution designed for asset-intensive industries. It aims to run outcome-based operations with a focus on high asset availability, resilient and safe operations. The solution helps manage risk and reliability, optimize maintenance strategies, and connect assets for real-time condition monitoring, enabling more efficient predictive and prescriptive maintenance. This is complemented by SAP Field Service Management that supports technicians with mobile tools to expedite issue resolution, making the service experience effortless for customers, and increasing customer satisfaction by providing proactive customer service with machine learning and IoT technology. Both solutions are integrated with SAP Cloud ERP to enable E2E asset management. SAP Integrated Product Development (IPD) focuses on delivering integrated product development capabilities for discrete and process industries that enable SAP S/4HANA Cloud ERP as the system of record for product data for execution within the enterprise.

 
We are looking for an experienced Executive Leader to head our SCM Design, Operate & Service L2 organization, overseeing Product Management and Engineering for SAP APM, SAP FSM, and SAP IPD. You will lead a team of over 400 professionals, across 13 major locations, driving the strategic direction. You should have a strong background in leading multi-national cloud and SaaS products, and be comfortable in a fast-paced, agile environment. You will drive the vision and strategy for Supply Chain Design, Operate & Service establishing credibility with SAP leaders, product teams, customers, and peers. As a manager, you will act with a CEO mindset, accountable for the success and growth of your product area. 
 
What you'll do

 
As the leader of SCM Design, Operate & Service, your responsibilities include: 

• Provide strategic leadership to Product and Engineering teams, offering guidance and mentorship. 
• Own the SCM Design & Operate portfolio, including SAP APM, SAP FSM, and SAP IPD, transforming customer problems into product solutions through product discovery, wireframes, prototypes, and delivering effective business outcomes. 
• Engage with customers, partners, analysts and stakeholders throughout the product lifecycle to ensure alignment with their needs and market requirements. 
• Conduct market research to identify customer needs, market trends, and competitive landscape, translating insights into actionable product strategies. 
• Focus on customer adoption and satisfaction at every stage, monitor and analyze product performance metrics, and make data-driven decisions to optimize product offerings and drive revenue growth. 
• Take ownership of the product roadmap by prioritizing features and capabilities based on customer feedback, market demands, and business objectives. 
• Lead a highly efficient global engineering organization, driving innovation and delivery excellence. Ensure scalability, engineering expertise, best practices, continuous learning, and successful execution of the product strategy to deliver high-quality products that exceed customer expectations. 
• Balance the priorities of functional product innovations as desired by customers and partners versus quality improvements and non-functional requirements to achieve high-scale and high-availability operations in the Cloud. 
• Establish a leadership model to continuously improve development, support, and cloud operations processes to increase producti