Senior Analyst, Canadian Fixed-Income Operations

Application Deadline:

08/09/2024

Address:

100 King Street West

Job Family Group:

Customer Shared Services

Provides support and delivers - Asset Servicing (corporate actions/entitlements) ensuring all P&I, Coupon & maturities are being processed in a timely manner. Ensuing wires are being verified and approved in a timely manner and necessary team like Cash management, MO/FO teams are informed, as necessary. Assisting CDS settlements with trade settlements, reconciliation, and related activities. Reviewing journal entries are posted accurately and timely. Reviewing all the exception items in the concerned GL accounts and ensuring the items are matched off in the reconciliation system. Actively engaging and coordinating with internal teams like settlements, wire department, cash management to process and resolve break. Should have ability to understand Corporate Action event and actively reach out to the concerned teams to ensure the necessary approval are obtained and the required actions are taken prior to the deadline. Knowledge of ICI Impact, CDS, DTC, BONY, Imatch, Clearstream, Euroclear would be advantageous.  

• Acts as a trusted advisor to assigned business/group.
• Influences and negotiates to achieve business objectives.
• Recommends and implements solutions based on analysis of issues and implications for the business.
• Identifies emerging issues and trends to inform decision-making.
• Assists in the development of strategic plans.
• Helps determine business priorities and best sequence for execution of business/group strategy.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Ensures alignment between stakeholders.
• Communicates with internal business partners and external customers to respond to standard and non-standard inquiries.
• Designs and produces regular and ad-hoc reports, and dashboards.
• Employs systems (e.g., customer exception reports, tracking reports etc.) to manage information.
• Monitors and tracks performance and addresses any issues.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Breaks down strategic problems, and analyses data and information to provide insights and recommendation.
• Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
• Leads or participates in defining the communication plan designed to positively influence or change behavior; develops tailored messaging; and identifies appropriate distribution channels.
• Develops and manages a business/group program.
• Reviews the program for effectiveness, considers industry trends and recommends enhancements; makes changes as required.
• Employs systems (e.g. customized exception reports, tracking reports etc.) to manage information.
• Integrates information from multiple sources to enable more efficient processes, enhanced analysis and/or streamlined reporting.
• Fulfill routine and frequently non-routine transactions, internal business partner and/or external customer inquiries/requests, and/or audit/reconciliation activities.
• Analyzes and resolve complex issues efficiently and effectively in accordance with Bank and industry standards. Act as primary back-up to team members and as back-up to the manager.
• Evaluates circumstances requiring exceptions and engages senior management for resolution where required.
• Executes work to deliver timely, accurate, and efficient service.
• Identifies business needs, designs/develops tools, and training programs; may include delivery. of training to audiences.
• May acts as the day-to-day contact for vendors; supports the implementation, maintenance, and sustainment of vendor solutions.
• Provides input and analysis into the continuous improvement of business processes and procedures within the scope of the work team, and participates in the planning, testing and implementation of projects and new/ revised products/services or processes as required.
• Follows documented policies and procedures to execute day to day transactions, activities, processes and ensure all Service Level Agreements(SLAs) are met. Checks and reconciles information and documentation to ensure accuracy and completeness.
• Analyzes data and information to provide insights and recommendations.
• Identifies and analyzes issues and problems and resolves discrepancies in a timely manner. Deals with cli