Customer Service Attendant
Mammoth HoldingsAbout the role
Description
Car Wash Attendant
Attention all car enthusiasts and clean freaks! We are currently seeking a fun-loving and hardworking Car Wash Attendant to join our team.
- Eligible for Quarterly Bonus Incentive
- Learning & Growth Opportunities! We want you to learn and grow everyday!
- Ways to Move Up! All of our Leaders started in the trenches just like you!
- Free Car Washes
As a Car Wash Attendant, you'll be responsible for making sure our customers' vehicles are sparkling clean and looking their best, while providing a memorable customer service experience. But this isn't your average job - we like to have fun while we work!
Here are some of the responsibilities and qualifications we're looking for:
Responsibilities:
- Monitoring the overall process of a customer experience, starting from pay station to tunnel exit. Ensuring that every experience with the wash is consistent with quality standards and assisting customers with questions and concerns as needed.
- Create a positive environment by using exceptional customer service skills.
- Assisting customers at pay stations in buying single washes and attempting to grow a consistent customer base by selling Unlimited Wash Club memberships.
- Loading cars onto the equipment in the tunnel, ensuring the safety of fellow team members and monitoring the distance between vehicles to minimize the potential for collisions and damages.
- Working closely with team members and management to assist wherever needed and complete all site duties as outlined by site management and company standards.
- Maintain facility appearance with various cleaning duties and lot upkeep. Report any issues with equipment.
- Greet customers with a smile and a positive attitude
- Wash and dry vehicles using our state-of-the-art equipment
- Assist with maintaining the cleanliness of the car wash facility
- Provide exceptional customer service at all times
But wait, there's more! We offer competitive pay, flexible scheduling, and a fun and energetic work environment. Plus, you'll get to see all kinds of cool cars come through our wash!
So, if you're ready to join our team and have a blast while keeping cars clean, apply today!
#indcsa
Requirements
- Excellent verbal communication skills
- Ability to interact ethically with fellow employees and customers
- Ability to follow directions and correctly implement tasks
- Ability to work outdoors and be efficient in all weather conditions
- Strong ability to function well in a high paced and stressful environment
- Attention to detail
- Passion for cars and keeping them clean
- Ability to work in a fast-paced environment
- Strong attention to detail
- Willingness to learn and take direction
- Ability to work well in a team
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