Senior Manager - Digital Product (AI)

As the Senior Manager, Digital Product (AI) you will own key products within CVS Health App’s open platform benefits experience. This team operates as a startup in an enterprise model and is leading one of the company’s top digital initiatives—a consumer engagement platform that spans CVS Health, Caremark, Aetna and external partners.  

In this role, you will lead the development and launch of major client integrations across functionality including core health plan information and benefits functionality. You will serve as both the product lead and subject matter expert, driving the creation, rollout, and evolution of digital experiences that improve member engagement and deliver value across stakeholders. You will collaborate closely with product, engineering, design and partner organizations while expertly navigating complex internal ecosystems.  

The ideal candidate is a forward-thinking leader with a passion for solving complex problems and bringing innovative digital experiences to market. Now is an exciting time to join this team and contribute to the future differentiator of CVS in the marketplace!  

In this role you will: 

• Contribute to the development of the product vision, strategy and roadmaps for the CVS Health App’s open platform benefits experience. 

• Lead the end-to-end product lifecycle from ideation through launch and continuous improvement.  

• Translate customer problems into actionable deliverables including features and detailed requirements, and manage through backlog refinement, prioritization, and user acceptance testing (UAT). 

• Ensure digital products deliver intuitive, seamless, and best in class user experiences through user-centric design principles. 

• Keep a close pulse on the voice of the customer while translating qualitative and quantitative analysis into sound digital solutions.