We anticipate the application window for this opening will close on - 17 Oct 2025

 

At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.

A Day in the Life

The Clinical Business Manager (CBM) will report to the VP of U.S. Field Sales & Clinical.   A successful CBM will have previous clinical leadership experience and a strong record of performance, accountability, and managerial courage. clinical experience in diabetes space and domain expertise in diabetes technology. The CBM will lead and provide strategic direction for all regional field clinical activities including delivering a 5 star patient training experience, adherence to all quality assurance KPIs, HCP education and development, and internal and external trainer development. The CBM will lead, advise, and execute change management related to clinical transformation initiatives and organizational transformation. The CBM will partner with the Regional Sales Directors and cross functional leaders to create a culture of diversity and equality. The CBM will provide an in-depth understanding of the healthcare provider landscape at the national and regional market levels to influence regional growth strategies. 


This is a field based position that will support our West- US Region. This region covers the; California, Texas, Montana, Colorado, Arizona, New Mexico, Nevada, Utah, Wyoming, Idaho, Washington, Oregon, Alaska, and Hawaii. The expectation is to travel and be in the field about 50% of the time and remote the remaining time. Candidates must reside within the region.

This position is an exciting opportunity to work with Medtronic's Diabetes business. Medtronic has announced its intention to separate the Diabetes division to promote future growth and innovation within the business and reallocate investments and resources across Medtronic, subject to applicable information and consultation requirements. This separation provides our team with a bold opportunity to unleash our potential, enabling us to operate with greater speed and agility. As a separate entity, we anticipate leveraging increased investments to drive meaningful innovation and enhance our impact on patient care.

• Partner with the VP of Sales & Clinical and Regional Sales Director(s) to provide strategic and motivational leadership as the clinical business owner for national and regional organizations

• Lead and execute clinical programs and initiatives to optimize resources, drive business results, and improve patient outcomes.

• Use key performance indicators (KPIs) to identify opportunities and set critical clinical objectives for each fiscal period.

• Develop and implement strategies to achieve business goals, focusing on:

  • Annual operating plan (AOP)

  • Patient retention

  • Training quality

  • Service level agreements (SLAs)

  • Net promoter score (NPS)

  • Trainer program management

• Oversee trainer strategy, quality, compliance, and budget efficiency at both national and regional levels.

• Drive clinical transformation to:

  • Enhance patient experience

  • Reduce HCP burden

  • Develop HCP therapy expertise

  • Achieve excellent clinical outcomes

• Collaborate with commercial teams and manage external trainers to support therapy advocacy and improve patient results.

• Act as a key driver of clinical change initiatives nationally and regionally.

• Maintain up-to-date knowledge of insulin products and emerging technologies, providing clinical updates and serving as a subject matter expert (SME).

• Serve as a liaison and consultant between field, clinical, commercial teams, the Clinical Center of Excellence, and enabling functions.

• Foster relationships with sales leaders to ensure effective information flow on product needs and market conditions.

• Manage expenses within budget to maximize effectiveness and efficiency.

• Participate in conventions and meetings to enhance product awareness and understand market dynamics.

• Work independently while actively promoting Medtronic’s core mission, strategies, policies, and Code of Conduct.

Must Have: Minimum Requirements  

To be considered for this role, please ensure the minimum requirements are evident on your resume. 

• Bachelor's