Medical Assistant, Medical Care at Home

Overview

Provides essential support to clinical staff and patients to ensure seamless delivery of care. Involves traveling to various patient locations, assisting with clinical and operational tasks, performing phlebotomy, and maintaining compliance with care standards.

Compensation Range:$23.17 - $28.96 Hourly

What We Provide

• Referral bonus opportunities     
• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays   
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability    
• Employer-matched retirement saving funds   
• Personal and financial wellness programs    
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care   
• Generous tuition reimbursement for qualifying degrees   
• Opportunities for professional growth and career advancement    
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities

What You Will Do

• Prepares patients for clinical visits, obtaining comprehensive medical histories, medication lists, and vital signs (e.g., blood pressure, pulse, temperature, height, weight).
• Assists with routine diagnostic tests and procedures as directed by the clinical team.
• Performs blood draws with precision and care (Phlebotomy), ensuring proper handling of specimens according to protocols.
• Travels to patient homes or care facilities, adapting to diverse environments (e.g., multi-family residences, facilities with pets, walk-ups).
• Transports and operates required medical equipment and supplies (up to 30 lbs.) using VNS Health-approved carrying cases.
• Conducts exam and sterilizes equipment in compliance with infection control standards.
• Assists clinical staff with virtual patient exam and minor procedures, utilizing virtual equipment.
• Maintains quality standards to ensure the equipment functions accurately based on manufacturing guidelines.
• Accurately documents patient information, clinical updates, and encounters in the electronic medical record (EMR) system.
• Ensures all required documentation is complete, timely, properly identified, and includes necessary signatures and dates.
• Participates in interdisciplinary team meetings, case conferences, and clinical supervision sessions to ensure continuity of care.
• Provides services in accordance with all regulatory and compliance standards.
• Assists Clinician in reinforcing patient and family education about care instructions, medication adherence, and preventative health practices under the guidance of clinical staff.
• Supports daily operational needs of the VNS Health-affiliated Medical Care at Home practice, ensuring goals and performance targets are met.
• Schedules patient appointments, manages follow-up reminders, and responds to routine inquiries in a timely, professional manner.
• Facilitates communication with the patient’s Care Manager and/or Primary Care Provider (PCP) by preparing referral letters, clinician visit notes, and follow-up documentation.
• Participates in special projects and performs other duties as assigned.

Qualifications

Licenses and Certifications:

• Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) required required
• NYS Phlebotomy certification required

Education:

• Completion of a Medical Assistant program required
• High School Diploma or equivalent preferred

Work Experience:

• One year of experience in a medical practice, home care, or similar setting required
• Strong interpersonal, organizational, and multitasking skills. Proficiency in EMR systems and Microsoft Office Suite preferred
• Skilled multitasker with a patient-focused mindset who thrives in providing patient-centered care preferred