Senior Program Manager (R-00127)

True Zero Technologies, a veteran-owned small business, was founded on the principle that the purposeful enablement of people and technology in an organization directly ties to the quality of its outcomes. True Zero recognizes that those outcomes begin and end with our people, and that is what we have built a community of like-minded, driven, and passionate individuals and innovators who are aligned in a common goal of delivering top-tier services to our customers. Our culture and commitment have been recognized through numerous accolades, including being named one of the Best Places to Work in 2023 in two categories (“Prosperous and Thriving” ($5MM–$50MM in gross revenue) and “Mid-Atlantic Region” (DC, DE, MD, NC, VA, WV)), and again in 2025 as a Best Places to Work honoree. In addition, True Zero earned coveted spots on the Inc. 5000 list of fastest-growing companies in America in 2022, 2023, and 2025, a testament to our sustained growth driven by our people-first approach and unwavering dedication to excellence.

Position Responsibilities

• Lead overall program execution, governance cadence, and stakeholder management.
• Manage transition-in activities, knowledge transfer, and continuity risk controls.
• Own deliverables management (daily/weekly/monthly reporting, plans, schedules).
• Oversee staffing, shift coverage strategy, surge planning, and key-person risk mitigation.
• Coordinate across SOC operations, incident response, vulnerability management, hunting, and specialized support areas.
• Drive performance measurement (KPIs/SLAs), corrective actions, and continuous improvement.
• Manage financial controls and reporting (labor, travel, burn rate, variance explanations).
• Maintain a program risk register and run a consistent risk burn-down rhythm.

Position Qualifications

• Experience managing IT programs
• Active PMP
• Bachelor’s + 10 years project/program management (7 security-related) OR Master’s (security/business) + 7 years project/program management (5 security-related)
• Industry certification related to security and/or incident response (e.g., CEH, GIAC)
• Active Secret clearance may be required
• Top Secret/SCI eligible
• Ability to work well with others and demonstrate strong communication skills