Benefits Administrative Assistant (EDI & Sales Support)

The Cross Family of Agencies welcomes you. We need your talent and expertise.

About the Role:

We are seeking a highly organized and detail-oriented Benefits Administrative Assistant to support our NH EDI team and VT sales team. In this dual role, you will play a crucial part in ensuring the smooth operation of our benefits programs and supporting our sales efforts.

Key Responsibilities:

• EDI Support:
  • Assist with data mapping and testing of new EDI transactions
  • Resolve EDI errors and discrepancies
  • Generate and analyze EDI reports
• Sales Support:
  • Create sales presentations and marketing materials
  • Update customer information in Salesforce
  • Assist with quoting and proposal development
• General Administrative Tasks:
  • Manage employee benefit records and documentation
  • Coordinate with vendors and insurance carriers
  • Provide excellent customer service to employees and clients

Qualifications:

• High School Diploma or GED required; Associate's or Bachelor's degree preferred
• Minimum 3 years of administrative experience in the employee benefits industry
• Strong proficiency in Excel, PowerPoint, and database management systems
• In-depth knowledge of employee benefits plans and regulations
• Excellent communication, problem-solving, and organizational skills
• Ability to work independently and as part of a team

Benefits:

• Competitive salary and benefits package
• Future Opportunity for hybrid work arrangements
• Supportive and collaborative work environment

If you are a motivated and results-oriented individual with a passion for the employee benefits industry, we encourage you to apply.