Sr. Account Manager

<div class="content-intro"><p><span class="TextRun SCXW22472154 BCX0" lang="EN-US" data-contrast="auto"><span class="NormalTextRun SCXW22472154 BCX0">Insurance touches people during some of the most challenging moments in their lives.&nbsp;</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW22472154 BCX0">Hi Marley</span><span class="NormalTextRun SCXW22472154 BCX0">&nbsp;is on a mission to transform how the P&amp;C industry communicates, making those moments faster, easier, and more empathetic for carriers and the customers they serve. We build AI-powered software that keeps everyone in the&nbsp;</span><span class="NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW22472154 BCX0">claims</span><span class="NormalTextRun SCXW22472154 BCX0">&nbsp;conversation informed and connected. If you believe insurance can combine operational excellence and automation with a human touch,&nbsp;</span><span class="NormalTextRun SCXW22472154 BCX0">we’d</span><span class="NormalTextRun SCXW22472154 BCX0">&nbsp;love to meet you.</span></span><span class="EOP SCXW22472154 BCX0" data-ccp-props="{}">&nbsp;</span></p></div><p>We’re growing quickly and looking for a <strong>Sr. Account Manager </strong>to join our Growth Team. In this role, you’ll own and grow a set of Hi Marley’s most strategic and complex enterprise accounts, serving as a trusted partner to customer teams and executive stakeholders. You’ll work cross-functionally to drive alignment, navigate ambiguity, and identify opportunities to deepen our impact and expand relationships.<em><span data-contrast="none">Teamwork and shared enthusiasm are a core part of our culture, which is why this role involves joining us in the Boston office for 2-3 days each week.</span></em><span data-ccp-props="{&quot;134233279&quot;:true}">&nbsp;</span></p> <p><strong><u>What You’ll Do:</u></strong></p> <ul> <li>Serve as the executive owner and primary point of contact for a portfolio of Hi Marley’s most strategic, complex, and high-value enterprise accounts, building and sustaining trusted relationships up to and including the C-suite</li> <li>Develop and execute multi-year, executive-level strategic account plans that align Hi Marley’s roadmap with each customer’s most critical business objectives and transformation initiatives</li> <li>Navigate highly complex, matrixed organizational structures, competing executive priorities, and ambiguity to maximize the strategic value of Hi Marley for the customer</li> <li>Lead cross-funct