Business Development Representative

At Appfire, we believe that great work happens when people get to choose how they work. After 20 years of creating software that empowers teams to break silos and collaborate seamlessly, we've learned that one size does not fit all. That’s why at Appfire, you choose. 

Choose to work where you thrive: Whether from home, in one of our offices, or while exploring the world, you decide where you’re most productive. From hardware and software to access to two decades of collective wisdom on working effectively in a remote-first company, we’ve got you covered.

Choose to balance your life without compromise: Plan your workday around your needs and what matters most to you. Enjoy flexible time off without the hassle of complicated approvals. From day one, we trust you to deliver quality work without sacrificing your personal life, hobbies, loved ones, and well-being.

Choose to grow on your terms: Take charge of your professional growth with access to online learning platforms, facilitated training, leadership programs, and internal hackathons. Collaborate with a global team to gain fresh perspectives. When you're ready for a new challenge, our internal mobility program is here to support your journey.

No one knows you better than you do. So join us and customize your experience. Choose how you want to work. Choose Appfire.

 

About the role

As a Business Development Representative at Appfire, you’ll be the first point of contact for potential customers exploring our solutions across the Appfire portfolio. You’ll play a critical role in driving pipeline growth by qualifying inbound leads from Marketing and the Atlassian Marketplace, ensuring every inquiry receives a timely, thoughtful response. Your ability to understand customer needs and connect them with the right next step—whether that’s a Solution Advisor, Account Executive, Customer Success Manager, or trusted Appfire Partner, helps create a seamless and positive buying experience.

Your everyday tasks will include:

• Respond promptly and professionally to inbound leads from marketing campaigns, the Atlassian Marketplace, and other channels within defined SLAs.
• Qualify and triage opportunities based on product interest, company fit, and buying intent.
• Schedule discovery calls or meetings for Solution Advisors and ensure smooth, well-documented handoffs.
• Maintain accurate and up-to-date lead and opportunity information in Salesforce.
• Partner with marketing to share insights on lead quality, campaign performance, and common prospect themes.
• Consistently meet or exceed targets for lead response time, qualification rate, and opportunity creation.

Skills and experience you'll need to succeed:

• 1–2 years of experience in a sales, customer success, or other customer-facing role preferred.
• Strong communication and active listening skills, with the ability to build rapport quickly.
• Highly organized and detail-oriented, with strong follow-up and task management habits.
• Experience with Salesforce or similar CRM systems preferred.
• Curiosity about SaaS sales, business development, and the Atlassian ecosystem is a plus

Beyond the resume skills that match our culture and this role:

• You are dedicated to elevating client and co-worker experiences, knowing that exceptional work centers on serving others.
• You adapt swiftly to new business demands, understanding that change fuels collective and individual growth.
• You excel in communication, effectively connecting in remote/hybrid environments using tools like Slack, Zoom, and G Suite and through occasional in-person events.
• You have exceptional coaching, mentoring, and people development skills.

We offer:

Financial benefits

• Every Appfire employee is eligible for company equity.
• 401(k) Matching Component.

Skills development benefits

• Access to the Appfire University learning platform – a hub of knowledge, interactive resources, and engaging instructor-led courses designed to fuel your learning journey with unparalleled depth and accessibility.

PTO, health & well-being

• 10 paid holidays + Flexible PTO – no set number of days that you must take in a year.
• 100% company-paid health insurance.
• 50/50 split dental and vision insurance.

Volunteering

• 24 hours of paid time off to participate in Appfire Town, Appfire’s Corporate Soc