Digital Data & Analytics Tech Specialist

The Digital Data & Analytics Tech Specialist will design, configure, and deploy MES systems as well as manage and maintain existing GSC Zebulon Manufacturing Execution Systems (MES), i.e. Electronic Batch Records, to support the business continuity and delivery of the company’s ‘Digital and Smart Manufacturing’ ambition. 

This role is directly involved in the delivery of the GSC Smart Manufacturing business imperative, using technology, data, and systems to transform the way we manufacture and supply, creating a reliable, resilient and agile supply chain, with a view to being an industry leading in smart manufacturing by 2030.

Use advanced data analysis methods to improve quality, manufacturing, maintenance and logistics operations, improving efficiency and reducing waste by identify opportunities, propose projects, develop solutions and manage/improve those solutions through modern/agile best practices.

This role will provide YOU the opportunity to lead key activities to progress YOUR career.  These responsibilities include some of the following:

• Partner with Product Owners and Product Managers to help to develop, test, deploy & maintain technology and/or solutions to enable business value for GSK, operating within an Agile Product Model.
• Responsible for the day-to-day operational activities within an Agile Product model, which includes but is not limited to: - Business process to system mapping and user requirements capture
  - Application and technology configuration & implementation e.g. automation tools
  - Refining the Ux experience to ensure the most efficient experience for the user
  - Application integration selection/design & implementation
  - IT service to support end-to-end business processes
  - Business Unit systems support for multiple internal and external vendor stakeholders. Operates as a subject matter expert in a shared service operating model and provides systems support as needed.
  - Ensure data passes accurately from platform to platform.
  - Manage access, training, system enhancements, and support of related systems and applications.
  - Ensure the integrity and consistency of systems and approval process through metrics reporting, dashboards and systems metadata.
  - Design, develop and implement methodologies and protocols that ensure accuracy of data sources and confirm validity of reports
• Engage with internal functions and external bodies (companies, standards bodies and agencies) to understand the wider ecosystem that impacts the Product area.
• Collaborate with Portfolio & Product to ensure solutions align agreed product roadmap & feature requirements.  Maintain regular connection with other sites to contribute, share and leverage best practice.
• Engage with key stakeholders and end users to ensure best possible User Experience (UX) and business outcomes are achieved, escalating issues as appropriate
• Provide technical leadership in support of service delivery and lifecycle management, to optimise the Product portfolio and ensure that systems continue to operate and evolve in line with the Product Roadmap, wider Tech environment and key standards
• Management of technical change control projects including associated documentation, validation testing, move activities, Performance Qualification, and related SOP’s
• Establish appropriate mechanisms to build DDA skills and capability across site
• Represent the MES team in Regulatory Inspections of systems
• Provide 2nd line support for Manufacturing Excellence Products

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree in a relevant field such as Mathematics, Engineering, Computer Science
• Experience in a manufacturing environment
• Experience in support and / or development of IT systems
• Experience with MS Windows Operating Systems, MS SQL Server Databases

Preferred Qualifications:

• Master’s Degree
• Knowledge in Agile, Azure SQL, and Azure Data Lakes; Microsoft Power Platforms, Data Science
• Knowledge and experience working with Six Sigma/Lean Sigma processes and tools.
• Knowledge and experience supporting GxP and Sarbanes Oxley

• Experience of application management, operations, and/or support including knowledge and experience of incident, problem and change management
• Is familiar with the concepts, standards, technology, tools, processes, procedures, hardware, software and services in use for delivering information services.
• Has an ability to make appropriate technical decisions, initiating action to resolve operational issues