Part time Business Administrator-Admissions Coordinator|Merrimac

General information

Name Part time Business Administrator-Admissions Coordinator|Merrimac Ref # 58304 Date Wednesday, February 11, 2026 Full / Part Time Full Time

Description & Requirements

Ready for a new career adventure? 

Bupa Merrimac is a charming care home in the heart of the Gold Coast. It is close to the local community with schools and shopping centres nearby. 10kms from the CBD, it consists of 98 beds, a with various care units such as dementia, respite, and palliative. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

To learn more about our beautiful care home visit: Bupa Merrimac | Respite Care Gold Coast

About the Role
As the Admissions Coordinator referred to as a Customer Services Consultant (CSC) at Bupa you will play a pivotal role in welcoming and onboarding new residents into our Care Home. Working closely with the General Manager and the Centralized Admissions team, you will lead and continuously refine the end-to-end admissions journey, from initial enquiry through to arrival. You will be the primary point of contact for prospective residents and their families, conducting tours and facilitating a smooth transition into our home. A strong background in aged care sales will be highly advantageous. In addition, you will collaborate with our fellow CSC to support general administrative functions across all areas of the home's operations. 

This role is a Permanent Part time 3 day a week role

No sponsorship available.

The Benefits 

• Discounts on Health Insurance, Home, Contents and Landlord Insurance, Car Insurance, Travel Insurance, Pet Insurance 
• VIVA Happier & Healthier - our employee wellbeing program. We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. 
• Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. 
• Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence 
• Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support 
• Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it

Duties

• Responsible for driving occupancy through the execution of local area marketing and admission activities and acting as a trusted single point of contact for current and future residents, family members and other lead source generators.
• Management of resident administration including enquiries, admissions and maintaining occupancy targets
• Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by been the key lead in handling enquiries and coordinating admissions.