Resettlement Associate (Full Time Temporary)

ORGANIZATION SUMMARY:World Relief is a global Christian humanitarian organization that is fighting for change that lasts, right here in the U.S. and across the globe. We bring sustainable solutions to the world’s greatest problems – disasters, extreme poverty, violence, oppression, and mass displacement. The organization is approximately 75 years old and has worked in over 100 countries around the world since its founding.  In the United States, we come alongside local churches, community organizations and hundreds of individual volunteers to support newly arriving refugee and other immigrant families. Today, we are proud to partner with over 6,000 local churches, and 95,000 volunteers globally to bring hope, healing and transformation to the most vulnerable.
POSITION SUMMARY:Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten?  Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
The Resettlement Case Aide (R&P Team) provides critical support to the R&P team, primarily through direct client services.  This includes, but is not limited to, transportation assistance, appointment navigation and interpretation. 

Role & Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Assisting newly arrived refugees to navigate appointments and community resources
• Conducting bus orientation for newly arrived refugees
• Providing transportation to/from essential appointments
• Interpretation for client appointments with case worker or in classes
• Keeping records of services performed through case notes and database entries
• Assisting with maintenance of case files

Knowledge, Skills, & Abilities

• Bilingual in English and Arabic, Pashto, Dari, Swahili, Kinyarwanda, Burmese, Sango or Tigrinya.)
• Ability to confidently communicate with and coach newly arrived refugees 
• Basic proficiency MS Office programs
• Intermediate speed typing skills (30-40 words per minute)
• Detail oriented and able to juggle multiple tasks and demands 
• Enjoy working in a fast paced, challenging, and multi-cultural environment. 
• Able to work well with others in a professional, friendly, and flexible manner.
• Ability to problem solve independently and improve office functions independently 

Requirements

• Committed to the mission, vision, and values of World Relief
• Associate degree in related field or equivalent experience
• 6 months’ minimum experience in refugee resettlement or related field
• Valid driver’s license and ability to transport clients to appointments 

Temporary Employees and Paid Interns have access to the following World Relief benefits:
- Employee Assistance Program (EAP)
World Relief Discounts (Immediately Eligible):- Verizon- Pet Insurance through Nationwide- Home and Auto insurance through Liberty Mutual- Working Advantage Discount Program- Active & Fit Gym Membership
World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.
PHYSICAL DEMANDS:   The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  ·         While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations ·         The ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10-15 pounds. ·         Requires good hand-eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard, operate equipment and read application information. ·         The employee frequently is required to sit, reach with hands and arms, talk and hear. WORK ENVIRONMENT:   ·         General office setting. Worl