*****THIS POSITION IS NOT ELIGIBLE FOR VISA SPONSORSHIP*****

Summary 

The Lead Associate Principal, Employee Relations at OCC serves as a trusted advisor to leaders and employees, ensuring fair, consistent, and values-based resolution of workplace concerns. This role partners closely with HR Business Partners and business leaders to proactively manage risk, support performance conversations, and reinforce a culture of accountability, empathy, and inclusion. This is a hands-on, mid-level individual contributor role responsible for managing employee relations matters from intake through resolution while identifying patterns and trends that inform broader people strategy. 

Key Responsibilities 

Manager & Employee Support 

• Coach managers on effective performance management, documentation, and difficult conversations. 

• Provide guidance on corrective action, conflict resolution, and behavioral expectations. 

• Support employees and managers in navigating workplace concerns with clarity and professionalism and acts as a neutral, trusted resource for employees and people managers. 

• Assist employees and managers with questions about company policies; identify trends, and work with internal stakeholders to improve communication and education. 

Case Management & Investigations 

• Manage employee relations cases including performance concerns, policy violations, workplace conflict, misconduct allegations, and involuntary separations. 

• Conduct prompt, fair, and thorough investigations; Maintain accurate and confidential case documentation and recommend appropriate actions. 

• Partner with managers and legal counsel to prepare separation paperwork and conduct termination meetings as needed. 

• Manage multiple concurrent cases and projects while maintaining organization and meeting deadlines. 

• Review fingerprint reports for employees and work with legal counsel to obtain appropriate documentation to address findings. 

Compliance & Policy 

• Ensure consistency in application of policies and employment practices to minimize organizational risk. 

• Ensure compliance with federal, state, and local employment regulations. 

• Partner with Legal on complex or high-risk matters. 

Data, Reporting & Continuous Improvement 

• Conduct exit interviews; analyze data and make recommendations to senior leadership for corrective action and continuous improvement. 

• Analyze ER trends and employee feedback to identify root causes and systemic themes to inform recommendations that increase engagement and retention. 

• Partner with HR leadership to recommend policy, training, or process enhancements, including proactive manager education on performance management and respectful workplace practices. 

Qualifications 

• Bachelor’s degree in Human Resources, Business, or related field.