Aerospace Systems Engineer II (Exton, PA)

 Requisition #: 16090 

 

Our Mission: Powering Innovation That Drives Human Advancement  

 

When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys software has enabled innovators across industries to push boundaries by using the predictive power of simulation. From sustainable transportation to advanced semiconductors, from satellite systems to life-saving medical devices, the next great leaps in human advancement will be powered by Ansys. 

 

Innovate With Ansys, Power Your Career.  

 

Summary / Role Purpose  

Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows. You will use engineering knowledge to provide technical post-sales support, find solutions to a wide variety of technical challenges, and channel customer feedback to internal leadership to improve Ansys products. You will be a part of our positive, dynamic team of engineers based in Exton, PA, constantly striving to deliver the highest quality solutions to our customers. This role will provide countless opportunities to advance your knowledge, deepen your experience in a variety of engineering disciplines, and clearly see your impact on the success of our customers and Ansys. 

 

This position is based in Exton, PA and is not eligible for immigration sponsorship.

 

Key Duties and Responsibilities 

• Apply engineering expertise and knowledge of simulation techniques to provide highest level technical support to customers and Channel Partners 

• Adhere to support processes to ensure high-quality, timely customer service that results in customer satisfaction 

• Develop technical expertise in one or more simulation areas  

• Submit suggestions for product improvement, when needed. File defect reports and verify fixes adhering to defect reporting processes. May also participate in field testing of new releases to ensure that new features and workflows will address customer requirements 

• On an as-needed basis, support Sales and Marketing by conducting demonstrations, webinars, online training, and other meetings 

• Participate in other strategic team and company initiatives, as needed 

 

Minimum Education/Certification Requirements and Experience 

• Required education and degree type: MS in Aerospace Engineering, Mechanical Engineering, Electrical Engineering, or related fields 

• Required minimum years of professional experience in an engineering software environment: MS+0 

• Demonstrated use of relevant Ansys software, or knowledge of other commercial CAE, CAD, EDA, PLM software packages 

• Logical problem-solving, strong interpersonal and communication skills. Fluent in writing and speaking English 

• Strong organizational and time management skills. Possesses a sense of urgency 

• Projects a professional image and demonstrates business acumen 

 

Preferred Qualifications and Skills 

• Preferred education and years of professional experience in an engineering software environment: MS+3, PhD+0 

• Ability to travel domestically up to 10% of time 

• Experience with the Digital Mission Engineering tools STK or ODTK  

• Experience with one or more of the following programming languages: Python, Matlab, C++, Java 

• Background in one or more of the following domain areas: Astrodynamics, Aerodynamics, Communications, Radar, Geospatial Analysis, Spacecraft Operations, Space Situational Awareness 

 

At Ansys, we know that changing the world takes vision, skill,