Director of Operations RN

Experience & Requirements

• Bachelor’s degree in healthcare administration or related field required.
• MHA, MBA, or comparable postgraduate degree desirable
• Minimum of four (4) years of management experience in a healthcare setting.
• Multi-site management experience highly desirable.
• Correctional healthcare experience preferred.
• Subject to initial and ongoing security clearance requirements.

A background check, security clearance and drug screening are required for this role.

 

YesCare is an Equal Opportunity/Affirmative Action Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, Vietnam era veteran, or disabled Veteran status. EOE including Disability/Protected Veterans.

Responsibilities

Below is a list of your responsibilities as a Director of Operations with YesCare:

Location: Montgomery, Al at the Montogmery Regional Office.

 

• Facilitates client understanding of connections between YesCare strategic priorities and client needs and expectations. Communicates client feedback to VPO and provides objective feedback to client(s). Identifies outside Agreements and works with Network Development for that need to be closely monitored in order to be in compliance with client contract. Develops, implements, and coaches others in use of Agreement monitoring tools.
• Cascades, translates and reinforces strategic priorities, targets and objectives in and across assigned sites. Incorporates YesCare’s strategic direction and industry best practices when defining team solutions. Evaluates recommendations and decisions with regards to YesCare’s current priorities and strategic initiatives. Takes action to achieve identified goals related to strategic priority measurement processes. Reports on results/outcomes of actions taken, and identifies and communicates barriers, challenges and resources needed to achieve expected results.
• Evaluates the healthcare delivery processes and procedures at assigned sites on a regular basis and provides timely written reports to VPO/leadership. Effectively uses data to identify performance improvement opportunities, takes action to drive improvement, and monitors progress through ongoing analysis of data and results.
• Performs regular site visits to observe staff and performance of assigned sites. Regularly reviews site performance with site leadership and facilitates development of performance improvement plans, implementation of corrective actions and monitors sites progress. Evaluates effectiveness of performance improvement plan and collaborates with site leadership to revise plan as needed.
• Performs random and scheduled audits to assess site compliance with contractual requirements, accreditation standards and continuous quality safety improvement (CQSI) opportunities. As directed/appropriate, completes appropriate CQSI forms and forwards findings/completed forms to the VPO/leadership.
• Responsible for the implementation and on-going performance for Core Process initiatives in all facilities under their direction. This includes routine monitoring of all clinical processes and the operations support necessary for successful delivery of care in a safe and efficient manner.  Takes action through facility leadership teams to ensure that all YesCare processes are implemented based on YesCare program definitions and nationally established correctional health care standards.
• Conducts at minimum monthly meetings with Health Services Administrators and site leadership to promote goal accomplishment, policy compliance and professional development.
• Coaches and holds direct reports accountable for implementation of corporate strategy. Takes action on priority objectives. Monitors and evaluates impact of company initiatives and policy or technology changes. Directs, monitors, and proactively participates in recruitment strategy implementation in and across assigned sites. Implements Individual Developments and monitors progress for subordinates regularly/as needed.
• Tracks, monitors, and communicates key regional planning, budgeting and forecasting activities. Assists and reviews the work of others on tasks associated with these activities. Reviews and analyzes budget and financial reports for assigned sites and takes corrective action as needed. Provides insight “behind the numbers”. Solves planning, budgeting and forecasting problems/issues related to assigned sites.
• Implements contract data gathering tools related to client contract performance, and effectively uses data to identify solutions and make decisions. Coaches others in the collection and analysis of contract data. Dir