Senior Logistics & Planning Specialist

Roche fosters diversity, equity and inclusion, representing the communities we serve. When dealing with healthcare on a global scale, diversity is an essential ingredient to success. We believe that inclusion is key to understanding people’s varied healthcare needs. Together, we embrace individuality and share a passion for exceptional care. Join Roche, where every voice matters.

The Position

Senior Logistics & Planning Specialist

A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love. That’s what makes us Roche. ​

The Senior Logistics & Planning Specialist for Roche Diagnostics is responsible for working with the Roche Support Network (RSN) service teams on location and strategy for forward stocking locations and trunk stock inventory and collaborating with global teams regarding Distribution Center inventory assortment.

The Opportunity:

You will be a part of the RSN Parts Management Team and will be responsible for spare parts inventory management and distribution. This is an exciting time to join this dynamic organization amidst organizational growth and the implementation of a spare parts planning software solution designed to contribute to our goals of creating a world-class service supply chain.

As the Senior Logistics & Planning Specialist, you will have the opportunity to:

• Develop and maintain a rolling demand and supply plan for service parts; collaborate with Global Customer Support (GCS) buyer-planner teams on the requirements for the US affiliate. 

• Identify opportunities and coordinate parts movements across the distribution network collaborating between the supply chain and service teams.

• Manage service parts inventory and optimize target levels through setting and maintaining planning parameters

• Develop and implement replenishment strategies that ensure timely supply at optimal inventory and transportation cost

• Identify potential backordered items and take early corrective action to mitigate supply interruptions

• Collaborate with Field Support Teams and Analysts/Materials Planners to define customer and channel partners segmentation/prioritization that will translate to inventory levels and locations.

• Identify inventory optimization opportunities through data, install base analysis, failure rates, and usage.

• Lead spare parts planning and proactive parts distribution related to new product introduction as well as phase in / phase out spare parts planning for end of life product lines. 

• Partner with service teams to identify areas of success and consult on areas of opportunity related to team processes and spare parts management

• Attend Area and/or Regional service team meetings as necessary to foster deep understanding of front line stakeholder experience and provide relevant operations updates

• Identify technician and team spare parts best practices and disseminate best practices across the field support organization

• Develop and maintain relationships and alignment with senior stakeholders to include field leadership teams, senior field leadership and executive leaders.

• Provide updates and deliver presentations related to spare parts planning and inventory statuses to leadership teams. 

• Significant participation and contribution to the design and implementation of the RSN Spare Parts strategy.

• Develop, implement and manage standardized request processes for deviations from the supply plan requested by field stakeholders. 

• Analyze and make recommendations to changes in customer service target levels 

• Serve as proxy for Lead and/or Manager representing the Parts Management team across the organization as needed. 

• Lead spare parts projects as needed; some examples could be Inventory Optimization, Network Design & Inventory Rebalancing among other project initiatives

Who You Are:

• Bachelor’s Degree

• 5 years related work experience

Preferred Requirements:

• Experience with spare parts planning and execution, as well as software such as Baxter Planning (Prophet)