Assistant-Administrative

Schedule: 8:00 AM – 4:30 PM
Location: Riley Hospital

Position Overview

This role provides essential administrative and technical support to leaders and teams at Riley Hospital. Key responsibilities include managing schedules and calendars, coordinating meetings and travel arrangements, processing invoices, and responding to inquiries. The position operates with general guidance and is expected to address routine administrative and technical issues as they arise.

Additionally, this role assists in managing and scheduling new patient referrals, including obtaining necessary medical records, creating new charts in the EMR, and contacting patients or families to schedule appointments.

Upon successful completion of a 6-month training period, this position may become hybrid.

Key Responsibilities

• Manage schedules and calendars for team leaders

• Coordinate meetings and travel arrangements

• Process invoices and expense reports

• Respond to internal and external inquiries

• Provide general administrative and technical support

• Troubleshoot basic issues as needed

• Assist with new patient referrals, including:

  • Gathering medical records

  • Creating EMR charts

  • Scheduling appointments with patients/families

Qualifications

Education:

• High School Diploma or GED required

Experience:

• 0–3 years of relevant experience

• Previous administrative experience preferred

• Experience in a matrixed organization or complex work environment is a plus

Skills:

• Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel)

• Strong organizational and communication skills

• Ability to manage multiple priorities independently

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.