Account Supervisor, Client Leadership

Company Description

Part of Dentsu International, Dentsu Creative is a Global Creative Network that transforms brands and businesses through the power of Modern Creativity. Led by Global Chief Creative Officer Fred Levron, 9,000 experts across the globe work seamlessly together to deliver ideas that Create Culture, Shape Society and Invent the Future. Dentsu Creative was launched in June 2022 to address a client need for simplicity and will be Dentsu International’s sole creative network by the end of 2022.

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic, critical thinker who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. 

• Assumes responsibility for day-to-day client contact and cross-functional team operations. 
• Acts as gate-keeper in identifying red flags and recommending proactive solutions to mitigate risk. 
• Contributes to and/or may develop scopes of work, quarterly business reviews or Account Reviews. 
• Oversees cross-department involvement and knows when to leverage necessary resources. 
• Leads majority of client communications, sets expectations, and manages quality of deliverables to deadline. 
• Develops & presents recommendations & POVs that drive innovation for the business. 
• Oversees client budget management, the billing process and contributes to forecasting. 
• Assists team leads in all facets necessary. 

The anticipated salary range for this position is $72,960.00 - $105,600.00. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geography. A range of medical, dental, vision, 401(k) matching, paid time off, and/or other benefits also are available. For more information regarding dentsu benefits, please visit dentsubenefitsplus.com    

Qualifications

• Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction. 
• Responsible for getting the best work/creative out of the team, and selling it into the client. 
• Production experience across Broadcast, Digital and Design, and the ability to learn quickly to actively manage new production formats. 
• Demonstrates strong presentation skills. 
• Persuasive story-teller who can work with/present to any client. 
• Follows the tenants of Trusted Advisor to the clients. 
• Exhibits in-depth knowledge of the client’s business. 
• Acts judiciously when making decisions for the client, the team & direct reports. 
• Leads by example. 
• Establishes the tone & culture of the team. 
• Anticipates & proactively addresses challenges/issues. 
• Conducts themselves with character & integrity. 
• Bachelor’s degree or equivalent experience.
• Must be able to come into the office one or two times a week.
• 5+ years of experience  
• Digital experience preferred 

Additional Information

Working with us

Joining Dentsu Creative, you will be part of a creative network, delivering ideas that are brought alive in new ways. Along the way, you will team up with inspiring people across the world and become part of a truly inclusive culture where everyone is given the opportunity to thrive and create the best work of their careers; always learning and always listening to shape ideas, create culture and change behavior. By bringing together the capabilities, experience and relationships of our collective experts, the opportunities for personal growth and development are endless.

We are united by four signature strengths:

Boundless Creativity – Kitsune Fox: In Japanese culture – the Kitsune Fox sees the future. We run towards the future, forever asking: what’s next? Our imagination has no limit. Our clients seek us out because we believe there is no problem we cannot solve with the power of modern creativity.

Intelligent Scale - Ryujin Dragon: The Ryujin Dragon controls the ocean and the tides. We flow the right talent around the right brief in the right moment, wherever it sits in the world. We scale our unique ideas with precision, using intelligent technology to make personal connections with millions around the world.

Obsessive Craft - Orizuru Crane: The Orizuru Crane carries the soul up to paradise. It inspires the most classic and iconic Japanese origami. We elevate the soul of our work wit