CHIEF OF GENERAL OPERATIONS - 64080841

Requisition No: 839657 

Agency: Department of Health

Working Title: CHIEF OF GENERAL OPERATIONS - 64080841

 Pay Plan: SES

Position Number: 64080841 

Salary:  $114,722.92 

Posting Closing Date: 11/07/2024 

Total Compensation Estimator Tool

Florida Department of Health

Division of Medical Quality Assurance

Bureau of Enforcement

Chief of General Operations

Full Time, Selected Exempt Service Position

Open Competitive Opportunity

 

Your Specific Responsibilities:

The Florida Department of Health, Division of Medical Quality Assurance (MQA), is on the lookout for a visionary leader to step into the role of Bureau Chief of Enforcement and lead a talented team both at our headquarters and throughout our 11 field offices that shapes the future of health care enforcement and ensures Florida’s health care system remains a model of safety and compliance. In this pivotal position, you will contribute to a key role in safeguarding the health, safety, and welfare of Florida’s citizens by regulating over 1.5 million health care practitioners and facilities through effective licensure, facility permitting, and administrative enforcement.

As Bureau Chief, you will oversee statewide compliance and investigative operations, driving strategic initiatives that protect the public from unlicensed and unsafe practices. This high-impact senior leadership role leads MQA’s enforcement arm, managing complaint investigations, facility inspections, and the execution of administrative actions in accordance with Florida law. Collaborating with the Prosecution Services Unit, you will ensure that legal actions are taken swiftly and effectively, while also overseeing the Unlicensed Activity Program to combat the dangers posed by unlicensed health care.

 

What You’ll Do:

• Leadership and Strategic Management: Lead a bureau comprising three units and the Unlicensed Activity Program by providing vision, direction, and oversight to achieve regulatory and compliance objectives. Develop and implement strategic goals, initiatives, and key performance measures that align with our mission to protect the public by enforcing health care regulations and ensuring compliance across the state.
• Regulatory Compliance and Enforcement: Ensure timely and thorough investigations of complaints against health care practitioners and facilities, monitoring the quality of our processes. Oversee the establishment of administrative actions, such as fines, emergency orders, or license suspensions/revocations, to enforce compliance with health care regulations and work closely with the Prosecution Services Unit on thorough investigative reports and legal actions.
• Operational Oversight: Motivate unit managers, set performance standards, and evaluate staff performance, ensuring your teams are properly trained and resourced to handle regulatory investigations and compliance tasks. Oversee the bureau’s budget, ensuring efficient use of resources in enforcement activities.
• Policy Development and Legislative Support: Lead the creation of enforcement policies and procedures, ensuring that the bureau operates in accordance with legal mandates and best practices for investigating violations, managing complaints, and conducting inspections. Assist in developing legislative proposals, budget requests, and other efforts related to enforcement activities.
• Stakeholder Engagement and Representation: Serve as the primary spokesperson on enforcement issues for MQA. Respond to inquiries from consumers, health care pr