Manager Maintenance Control Duty

 

 

Position Summary

The Duty Manager, Maintenance Control reports directly to the Senior Manager Maintenance Operations Center. The Manager serves as authority when making operational decisions and provides consistent communication and coordination with System Operations Control (SOC), Line Maintenance and Heavy Maintenance personnel and leadership, Engineering, Inspection and Materials to maintain a seamless daily operation while maintaining the highest degree of safety.

 

Essential Responsibilities

• Continually design/implement action plans to reduce maintenance related delays and cancellations.
• Effectively monitor and manage the Minimum Equipment List/Configuration Deviation List/Non-Essential Funishing’s process for accuracy.
• Maintain department goals, performance objectives and training (including recurrent training) of all Maintenance Control personnel.
• Responsible for compliance of documented events such as robbed parts, Mechanical Reliability Reports, and Maintenance Irregularity Reports.
• Provides technical support to Maintenance Controllers and Pilots.
• Maintains constant surveillance of overall aircraft maintenance activity.
• Create/administer/manage the department’s work schedules including managing/approving vacations, monitoring sick time and absences, ensures adequate staffing to meet operational needs.
• Supervises Maintenance Controllers.
• Complete all other duties assigned by the Senior Manager, Maintenance Operations Center (MOC) or higher in a timely manner.
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement.   
• Other duties as assigned.

 

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma
• Federal Aviation Administration (FAA) Certificated Mechanic possessing Airframe and Powerplant ratings
• Five (5) years of combined Line Maintenance / Heavy Maintenance experience
• Three (3) years of Maintenance Control experience or three (3) years in a supervisory/management role in Technical Operations
• Demonstrated ability to plan, organize and administer/delegate responsibilities
• Available for occasional overnight travel (10%)
• Must pass pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

 

Preferred Experience and Qualifications

• Bachelor’s Degree
• Experience operating in fast paced, high-pressure environments
• Computer literate in Microsoft office suite
• Excellent verbal and written communication skills
• Excellent analytical abilities,
• Knowledge of A320/E190/A220 platforms
• Excellent people skills
• Federal Communications Commission (FCC) Radio License

 

Crewmember Expectations: