Assistant Operations Manager

ASM Global 
ASM Global is the world’s leading venue management and services company.  The company was formed by the combination of AEG Facilities and SMG, global leaders in venue, event strategy, and management.  The company’s elite venue network spans five continents, with a portfolio of more than 300 of the world’s most prestigious arenas, stadiums, convention, and exhibition centers, and performing arts venues.  From Aberdeen to Anchorage, and Sydney to Stockholm, its venues connect people through the unique power of live experiences.  
 
Allegiant Stadium 

Located adjacent to the world-famous Las Vegas Strip and home to the Las Vegas Raiders, Allegiant Stadium is an award-winning global events destination. A state-of-the-art, multipurpose venue with a capacity of 65,000, Allegiant Stadium has hosted world-class music artists such as Garth Brooks, The Rolling Stones, Guns N’ Roses, Illenium and BTS with more legendary concerts to come. The fully enclosed stadium is also home to the UNLV Rebels football team and has hosted premier sporting events such as the CONCACAF Gold Cup Final, Pac-12 Championship Game, Las Vegas Bowl, and WWE SummerSlam. The venue also hosted the NFL Pro Bowl and has been selected to host Super Bowl LVIII in 2024. Allegiant Stadium is committed to giving back to the community through numerous diversity, inclusion, and community outreach initiatives. 

Job Summary 

The Assistant Manager of Operations is responsible for supporting and managing the various Stadium conversions for all events to include installation and removal of synthetic turf, retractable seating, stage builds, event set-ups and breakdowns. Other responsibilities include coordination of Stadium inspections, work orders, inventory management, trainings, and third party-service for the Production and Operations Department.  This position will also work closely with staff to provide detailed administrative support to ensure department efficiency. 

Essential Functions 

• Manage FT and PT Conversion team members who install retractable seating, install turf field, stage right equipment, and set up stadium owned furniture, fixtures and equipment for all stadium events. 

• Manage Stadium loading dock operations and logistics. Coordinate loading dock programs Opendock and Notify. 

• Implement standard operating procedures and training program for loading dock. 

• Support department scheduling for FT and PT team members. 

• Assist with recruitment and hiring process for FT and PT team members. 

• Responsible for Production and Operations department payroll. Ensure proper event coding based on stadium events and estimate. 

• Monitor the crew’s attendance, performance, and quality of work being performed ensuring all aspects of conversion are completed and any deficiencies are corrected. 

• Assist in the development of standard operating procedures for stadium conversion elements. Creating detailed plans for installation / removal methods and preventative maintenance programs. 

• Manage oversight for HIPPO - CMMS system., in relation to all Operation department work order requests. Manage and implement tracking system to determine that all work orders are completed in an acceptable timeframe. Responsible for training staff on work order system.  

• Completes a comprehensive checklist of each conversion to ensure the proper conditions and that all safety aspects are reviewed. 

• Provides hands on training, coaching and motivation of the conversion crew. 

• Manage and organize Production and Operations Storage Spaces, in addition to keeping inventory of tools and equipment. 

• Participates as manager on duty coverage for public and private stadium events. 

• Complete special projects and tasks assigned by Senior Director