Sr. Manager, Solution Architect

Center 3 (19075), United States of America, McLean, Virginia

Sr. Manager, Solution Architect

Capital One is seeking a Solutions Architect to work in our Enterprise Data Tech organization as a Customer Success Solutions Architect. This individual will be accountable to drive a cohesive data strategy across the enterprise data platforms for our internal customers. This role will lead horizontally and collaborate across teams to deliver scalable data solutions to our customers. 

This leader must have the technical skills to ensure that we build compelling, customer-oriented solutions. Success in the role requires an innovative mind, a proven track record of delivering highly complex solutions end to end, rigorous organization skills, and a passion for delivering customer value. We are looking for leaders who love learning and introducing new technology in order to help colleagues and customers embrace and adopt new technology. 

 
 

Primary Responsibilities:  

• Deliver data architecture and technical consultations (DTC) for LOB use cases

• Publish Customer Data Architecture Pattern, guidance or documentation aligned to Enterprise Data target state

• Launch Voice of Customer (VOC) sections within 4 key eData domains

• Craft and execute strategies to drive our customers’ adoption and use of Enterprise Data platforms

• Represent Enterprise Data within a customer’s organization, and drive discussions with senior leadership regarding new capabilities, incidents, trade-offs and risks

• Drive end to end architecture to meet the needs of our internal customers

• Design, plan and manage technical solutions on behalf of our internal customers

• Develop trusting relationships with customers, to understand their needs and technical challenges, and help them achieve the greatest value from Enterprise Data

• Guide customers on how to properly use Enterprise Data Platforms, educating them on best practices

• Work with business partners, architects, and other groups to identify technical and functional needs of systems, and determine priority of needs 

• Proactively find opportunities for customers to gain additional value out of target state tools & platforms

 

The successful candidate will:

• Effectively communicate and build relationships to interact, inform, influence and communicate with key stakeholders at all levels across the company

• Exhibit mastery of facilitation and influence across teams, departments and divisions

• Enjoy the camaraderie, debates, and leaning that comes from working with a team of passionate technologists

• See the impact of near term and long term choices, and are great at explaining it 

• Possess excellent organizational skills and ability to multitask, while quickly shifting context and priorities

• Have a proven track record for leading and enabling technology, architecture and software engineering activities at enterprise scale

• Be self-motivated and display an unwavering responsibility to deliver high quality results and commitments

• Possess a keen attention to detail and a passion for Architecture, Software Engineering, Technology and Customer Experience

• Have an intellectual curiosity and interest to maintain and acquire new business, technology and architecture skills

Basic Qualifications:

• Bachelor's Degree

• At least 6 years of experience in Software Engineering and Systems Architecture or Technology Solution design

• At least 2 years of experience creating solutions architectures in a public cloud (AWS, Microsoft Azure, Google Cloud) 

• At least 3 years of people management experience

 

Preferred Qualifications:

• Master’s Degree in Computer Science, Engineering or Information Technology

• 4+ years of people management experience

• 7+ years of experience in software engineering

• 5+ years of experience as a Solutions Architect in large/complex organizations

• 8+ years of experience architecting, designing, and/or delivering delivering scalable and decoupled s