Senior Salesforce Administrator - Sales Tech

About DAT

DAT is an award-winning employer of choice and a next-generation SaaS technology company that has been at the leading edge of innovation in transportation supply chain logistics for 45 years. We continue to transform the industry year over year, by deploying a suite of software solutions to millions of customers every day - customers who depend on DAT for the most relevant data and most accurate insights to help them make smarter business decisions and run their companies more profitably. We operate the largest marketplace of its kind in North America, with 400 million freights posted in 2022, and a database of $150 billion of annual global shipment market transaction data. Our headquarters are in Denver, CO, and Beaverton, OR, with additional offices in Missouri, and Bangalore, India. For additional information, see www.DAT.com/company

Job Application Deadline:  05/31/2025

DAT is looking for a Senior Salesforce Administrator - Sales Tech to join our Enterprise Solutions team.

Position Summary

The Senior Salesforce Administrator - Sales Tech will be responsible for managing and optimizing our Sales Cloud platform by leading project initiatives, enhancements, and assisting with troubleshooting end-user issues. Your primary goal will be to ensure that our CRM instance is configured, customized, and optimized to meet the evolving needs of our Sales stakeholders, drive operational efficiency, and enhance overall system performance. This role requires a strong understanding of advanced Sales Cloud functionality, excellent problem-solving skills, and the ability to collaborate effectively with teammates and various stakeholders. 

What Success Looks Like

• Increased adoption and impact of key Sales Cloud features
• Reduced delivery time for high-priority features and enhancements
• High satisfaction from Sales stakeholders through responsive partnership
• Clean, reliable CRM data that supports decision-making
• Scalable solutions that contribute to measurable business outcomes
• Knowledge-sharing and mentorship that elevates platform practices across teams

What You’ll Do

• Partner with product managers, engineers, and business stakeholders to co-own solution discovery and prioritize features that drive business outcomes
• Configure and optimize Sales Cloud to support end-to-end sales processes (user access, automation, approvals, dashboards, etc.)
• Lead platform-level initiatives to improve data quality, system performance, and process automation at scale
• Serve as a subject matter expert on Sales Cloud capabilities, roadmap planning, and governance
• Collaborate with stakeholders, IT, and engineering teams to ensure seamless integrations and data flow between CRM and key business systems (e.g. LeanData, Dialpad, Own, DataLoader, LinkedIn Navigator, VSCode)
• Monitor system health and proactively identify opportunities to streamline operations and reduce technical debt
• Contribute to testing, release planning, and documentation, ensuring change management processes are followed and stakeholders are prepared
• Mentor junior admins and contribute to a culture of continuous learning, experimentation, and platform stewardship

The Skills and Experience You’ll Bring

• 5+ years of hands-on Salesforce administration experience with deep expertise in Sales Cloud functionality and best practices
• Proven success leading complex CRM initiatives and partnering across teams in a product-led environment
• Strong skills in Salesforce configuration: Flows, custom objects, validation rules, user roles/security, dashboards, etc.
• Proficient with Salesforce data tools and architecture: Data Loader, SOQL, data quality best practices
• Deep understanding of the full sales lifecycle and lead-to-quote workflows
• Salesforce certifications preferred: Administrator, Advanced Administrator, Sales Cloud Consultant, or Platform App Builder
• Bonus: Experience with Service Cloud, CPQ & Billing, CRM Analytics, or Apex/Visualforce
• Bonus: Familiarity with DevOps/CI-CD pipelines (e.g. GitHub Actions), Agile methodologies, and release planning
• Excellent communication an