Assistant Community Association Manager

Community Manager Assistant

Are you passionate about fostering vibrant communities and ensuring residents’ satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer

Associa offers a competitive benefits package to our full-time employees, including medical, dental, and vision insurance, 401(k), disability insurance, support with wellness and development initiatives, and more. We have been designated a Great Place to Work for eight consecutive years, and many of our locations have been awarded as Best and Brightest.

Compensation:

$26 to $28.00 hourly rate; direct experience is highly considered.

How Our Employees Make an Impact:

Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties. Responsibilities include:

• Position directly manages two HOA communities
• Acting as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment
• Assisting in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications
• Helping curate and maintain social media platforms to promote community events, share updates, and engage with residents online
• Collaborating with the Community Manager to ensure effective communication channels between residents, management, and other stakeholders

• High School Diploma or GED
• Minimum of one year of experience in customer service
• Proficient knowledge of Microsoft Office products (Word, Excel, Outlook, etc.)
• Proficient knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.)
• Proficient knowledge of customer service best practices and conflict resolution techniques
• Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities
• Ability to prioritize, manage time, and meet deadlines
• Ability to interpret verbal and/or written instructions at a proficient level