Specialist, Underwriting Middle Market - Commercial Lines (Human Services & Non-Profit)

If you’re passionate about helping people protect what matters most to them, as well as innovating and simplifying processes and operations to provide the best customer value, then Nationwide’s Property and Casualty team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

This role will handle commercial underwriting for Human Services & Non-Profit.

Qualified candidates must have commercial underwriting experience, with authority. The most ideal candidates will also possess underwriting experience in the Social Services, Human Services, Religious Org and/or Non-Profit lines of business.

This role does not qualify for employer-sponsored work authorization.  Nationwide does not participate in the Stem OPT Extension program.

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Job Description Summary

Success on our team requires a blend of customer service skill and analytical prowess. There’s no shying away from challenges here. Each account we work on is complex and interesting. Satisfaction comes from finding solutions that provide the best coverage and give our partner agents a way to differentiate themselves from the competition. If you are adaptable, responsive, love customers and really want to make a difference, we want to hear from you!

As a Specialist Middle Market Underwriting, you will accept, retains and price complex moderate to high exposure new, renewal and endorsement commercial business policies based on granted authority. We'll count on you to provide technical direction and account expertise in the development and guidance of the underwriting staff. You will review and makes decisions regarding larger, more complex, and/or unusual business. You may also be asked to function as team lead depending on business need.

Job Description

Key Responsibilities:

• Gathers information from multiple sources according to company guidelines, in order to perform underwriting analysis. May require gathering verbal information or data through reports or other electronic means. May research issues in support of unit objectives and participate on committees or special projects.

• Reviews individual risks for acceptability and handles those within authority based on company underwriting guidelines and standards. Analyzes quality and quantity of risks underwritten and prepares reports accordingly. May review agency books of business as well as profit/growth results and trends to recommend and implement action plans. May perform portfolio analysis or additional underwriting analysis in support of unit objectives.

• Manages larger, more complex work that requires working with and through others to meet overall project timelines and maximize workflow. Manages referral underwriting, which have been escalated from other underwriting staff, and provides suggested decision or approach. Ensures file handling quality and workflow efficiency. Assists in managing work inventories within the unit.

• Underwrites new business, renewals and endorsements . Decisions at this level may require review of additional variables, leveraging agency, sales and underwriting relationships, inspection reports and evaluation of exceptions. Reviews for acceptability and handles those within authority using company underwriting guidelines and standards. May assist manager in performing audits including corporate, underwriting, agency and self audits.

• Plans completion of assignments to meet agreed upon timelines and service level agreements. Provides input and feedback regarding operational business plan.

• Proactively identifies and drives opportunities for business development and issues resolution through consulting with agents and internal partners. Understands organizational capabilities and opportunities to drive maximum value of relationships. Provides technical expertise to underwriting associates and agents. Advises on the underwriting of larger, more complex, and/or unusual business to determine acceptability, terms, conditions, pricing and sales techniques.

• Communicates with agents and other internal and external business partners by requesting and providing requested information.

• Strengthens internal and external relationships through regular contact on underwriting matters, promoting profit and new business growth, renewal retention and service capabilities. May participate in the review and analysis of agency performance.

• Responds to requests f