Client Solutions Manager, Agency - Global Business Solutions (Central Europe) - Warsaw

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo. <br/> <br/> Why Join Us<br/> Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. <br/> Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. <br/> To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. <br/> At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. <br/> Join us.<br/> <br/> The Agency Solutions Manager will be responsible for managing and optimizing relationships with agency partners, ensuring they receive exceptional support and solutions tailored to their needs. This role involves: top-notch TikTok Ad system expertise sharing, strategic planning, collaboration, and execution of initiatives to drive agency success and achieve business goals.<br/> <br/> Agency Solutions Manager role collaborate with various stakeholders (mainly with Agency Partner Manager) to aim for business revenue growth and encourage continuous development by providing feedback to the product teams. Utilizing their knowledge of advertising products, and the management of both reservation-based and self-serve advertisements, they leverage their expertise to solve the challenges faced by agencies and clients.<br/> <br/> Responsibilities:<br/> - Develop and maintain strong relationships with agency partners. Act as the primary point of contact for agency inquiries and support.<br/> - Conducting regular meetings and educational sessions for advertising agencies to deepen their understanding of TikTok Ad products.<br/> - Proposing solutions and operational consulting to help advertising/media agencies make successful promotion proposals to their clients.<br/> - Track and analyze key performance metrics for agency partners. Provide regular reports and insights to both agencies and internal stakeholders.<br/> - Leading internal and external projects as an owner, such as improving advertising performance and product adoption rates.<br/> - Accumulating insights on advertising operations, building best practices, and enhancing the adoption rate of key solutions to increase the value of TikTok for Business.