Busser/Food Runner FT | Hops & Hens

Location

Dallas Hotel

 

 

The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and close to restaurants, shops, entertainment and more! The Omni Dallas Hotel is built to meet the U.S. Green Building Council LEED Gold Certification standards, placing it on the forefront of environmental awareness and conservation in the city.

 

The Omni Dallas Hotel’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Dallas Hotel may be your perfect match.

Job Description

We’re looking for enthusiastic, creative, and ambitious individuals to join one of our newest concepts—Hops & Hens. As a Busser, you play a key role in maintaining the highest standards of service by ensuring quick, efficient, and professional support in food running and table maintenance. Your contribution helps create a seamless and enjoyable dining experience for our guests.

Responsibilities

• Maintain full knowledge of service times and menu offerings.
• Understand and be familiar with the complete floor plan, including table and seat numbers.
• Verify that all items on the order ticket match the food prepared on both the hot and cold lines.
• Deliver food accurately to the correct table and seat based on ticket, floor plan, and seat number details.
• Upon delivering food, always inquire if guests require anything further, and promptly communicate any requests to the server or manager.
• Assist with the setup of the expo line according to side work requirements.
• Report any difficulties with food delivery to the supervisor immediately.
• Handle all items with care to minimize breakage.
• Attend all scheduled staff meetings and training sessions.
• Set up and break down the breakfast buffet within the designated timeframes.
• Maintain and replenish buffet items throughout service, ensuring they remain full, clean, and presentable.
• Secure all buffet tools and vehicles (e.g., platters, butter dishes, bread knives) as directed by management or outlined in side work guidelines.
• Place and receive warehouse orders daily; ensure proper par levels are maintained.
• Monitor all product expiration dates and follow FIFO (First In, First Out) procedures for storage.
• Be prepared for exposure to extreme temperatures and varying weather conditions, particularly in exterior hotel areas.
• Safely handle food and beverages, as well as hazardous cleaning chemicals used in the Food & Beverage department.

Qualifications

 

• Minimum of 1 year experience as a Food Runner or Dining Room Assistant (DRA).

• Proven experience in selling and presenting wine to guests.

• Ability to work a flexible schedule, including weekends and holidays, as needed.

• Must consistently maintain a professional appearance, positive attitude, and high-level performance.

• Valid Food Handler and TABC (Texas Alcoholic Beverage Commission) certifications required.

• Ability to move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

• Must be able to stand or walk for extended periods, or for the entirety of a work shift, in both indoor and outdoor environments.

 

Omni Hotels & Resorts is an equal opportunity employer - vets/disability. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.