IT Technical Project Manager - Hybrid (Atlanta, GA)

No other company in our industry is supercharging the way they work and serve their clients like OneDigital. Fresh thinking has always been the core of OneDigital’s vision and growth strategy. It’s how we stand out in our industry, it’s how we stay competitive and resilient in a changing world. Most importantly, our innovative approach is helping more people do their best work and live their best lives. Innovation fuels our employee experience by making it easier to do your best work anytime, anywhere and from any device. And our tech-based products for clients are a game changer in our industry. If you thrive on change and innovation, OneDigital is the career choice for you.

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Job Overview  ​  

At OneDigital, this position is responsible for the overall direction, coordination, implementation, execution, control, and completion of IT technology projects ensuring consistency with company strategy, commitments, and goals. The position collaborates with other IT departments on functional, technical capabilities, and solutions to ensure business needs are met and are in alignment within the overall IT strategy.  This position will support the IT Infrastructure and Business Solutions teams and report into the IT Strategy & Governance team.  The IT Technical PM should be a confident employee and be able to manage multiple projects simultaneously.  This individual will also be accountable for coordination of IT project technical requirements, determining impact assessments and overseeing a project from planning to implementation.    

Principal Accountabilities  

• Partner with IT Leadership, IT Infrastructure and Business Solutions teams to identify project deliverables, develop project scope, and manage resources and activities to ensure project deliverables are met on time and within budget while delighting our customers.    

• Act as a conduit between IT and business stakeholders. 

• Manage multiple projects, with interdependencies in a fast-paced, high-energy environment and a desire to 'Get Stuff Done'. 

• Build strong relationships with business and technology leaders, understanding business opportunities and challenges, and addressing process or system impacts when implementing solutions to achieve business objectives. 

• Partner closely with IT teams to understand their plans and initiatives, defining projects versus normal support work (BAU/KTLO) and developing project scope and plans. 

• Provide ongoing status updates on project progress, risks, change management, and issue resolution, leading issue identification, tracking, escalation, and resolution documentation, and monitoring risk events before they become issues. 

• Coordinate purchasing activities and provide assistance for infrastructure and application-related projects. 

• Produce detailed timelines for each project, implement effective project controls by monitoring progress and reporting status, identify project risks, set timelines to meet customer expectations. 

• Develop and maintain detailed project plans in Smartsheets that align with organizational capacity and goals, and effectively communicate these plans with all team members and leadership. 

• Ensure consistent communication with clients and internal leadership, aligning with policies, change control, procedures, SLAs, metrics reporting, and contractual agreements. 

• Facilitate effective communication and influence between Business Owners, Project Managers (PMs), and Operations Teams to support delivery, risk mitigation, change management, and issue resolution. 

• Ensure project supporta