Executive Director, Clinical and Operational Improvement

                    

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Executive Director, Clinical and Operational Improvement

                        

Location

Cleveland

                    

Facility

Cleveland Clinic Main Campus

                     

Department

Enterprise SQPE-Clinical and Operational Improvement

                      

Job Code

T97569

                     

Shift

Days

                       

Schedule

8:00am-5:00am

                       

Job Summary

                         

Job Details

Cleveland Clinic is seeking an experienced and dedicated individual to serve as Executive Director, Clinical and Operational Improvement. This role is responsible for developing and driving operational strategies across the division, supporting the organization’s goal to operate more efficiently and effectively. 

 

At the executive management level, this leader oversees and coordinates the execution of all operations of the Clinical and Operational Improvement Division to ensure efficiency and value. Additionally, this caregiver acts as a strategic partner to the Executive Vice President and Chief Improvement Officer, supporting the development and execution of enterprise strategies.  

 

The Executive Director, Clinical and Operational Improvement provides leadership across administrative and operational functions, promotes effective communication, positive caregiver experience, and process improvement. This caregiver also collaborates with other executives to strengthen the Division’s strategy, financial, data, and change management capabilities, and directly manages the Division’s data and analytics team and related patient support functions, inspiring results through relationship building and diplomacy. 

 

A caregiver in this role works on-site at Cleveland Clinic Main Campus. 

 

A caregiver who excels in this role will: 

• Be responsible for maintaining an effective management system for the Division to drive value and achieve strategic objectives. 

• Develop and execute strategic plans and roadmaps to advance the Clinical and Operational Improvement vision and priorities. 

• Coordinate development, planning, reporting and execution of strategic objectives and key performance indicators for the Division, ensuring alignment, collaboration and ongoing improvement. 

• Practice and coach effective Lean problem solving and related practices. 

• Maintain a management system to support strategic goals. 

• Create and implement plans for Clinical and Operational Improvement. 

• Oversee planning, reporting and execution of objectives and KPIs for alignment and improvement. 

• Apply and teach Lean problem-solving methods. 

• Establish and maintain reporting and communication cadences to foster a culture of improvement, caregiver engagement and collaboration. 

• Partner with Division leaders to review financial performance and coordinate resource allocation. Manage budgets, forecasts, contracts and vendor relationships.