Administrative Assistant IV - Public Sector

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

 

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

We are seeking a dedicated and detail-oriented Administrative Assistant to support operations within our public sector organization. This role is vital to ensuring the smooth functioning of government programs, community services, and departmental initiatives. The ideal candidate will be a proactive communicator with a strong sense of civic responsibility and a commitment to public service excellence. 
 

The Main Responsibilities

•Provide administrative support to department heads, program managers, and public officials
•Schedule and coordinate meetings, hearings, and public events
•Draft, proofread, and distribute official correspondence, memos, and reports
•Maintain accurate records and filing systems in compliance with public sector regulations
•Assist with procurement processes, budget tracking, and invoice processing
•Respond to public inquiries via phone, email, and in-person with professionalism and discretion
•Support interdepartmental communication and collaboration
•Prepare materials for council meetings, public forums, and stakeholder briefings
•Ensure compliance with government policies, confidentiality standards, and data protection laws

What We Look For in a Candidate

•Prior experience in administrative roles, preferably within government or nonprofit sectors
•Strong knowledge of office management systems and procedures
•Proficiency in Microsoft Office Suite and document management software
•Excellent written and verbal communication skills
•Ability to manage multiple priorities and meet deadlines in a dynamic environment
•Bachelors’ degree or equivalent
•5+ years’ recent experience supporting a senior executives 
•Proven ability to succeed in a demanding, fast-paced environment, maintaining a strong sense of urgency
•Effective organizational skills with focus on confidentiality, accuracy and attention to detail
•Excellent verbal and written communication skills
•Ability to anticipate and proactively resolve potential issues; demonstrating sound judgement / decision-making
•Demonstrates a positive attitude, resourcefulness and maintains composure in high pressure situations
•Experience working for a global company; coordinating between various time zones
•Able to provide support to a widely dispersed team
•Proficient in Microsoft Office products – Outlook, Word, Excel, PowerPoint, etc.
•Experience with TEAMS, Zoom, SKYPE and other collaborative meeting forums
•Experience with other electronic and web-based systems (such as SAP and Concur) to process invoices, travel arrangements
•Schedule flexibility to work outside of routine hours
•Availability for occasional travel to offsite meetings
    

•Familiarity with government operations, public records, and civic engagement
•Bilingual skills are a plus, especially in communities with diverse populations
•Commitment to ethical standards and public accountability

•Office-based - hybrid (Works in office 3 days a week)
•Collaborative team culture with opportunities for professional development in public service

Compensation

This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors

 

Location Based Pay Ranges:

$48,700 - $65,000 in these states:  NE 

 

Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

 

Learn more about Lumen's:

• Benefits
• Bonus Structure

 

#LI-Onsite 

What to Expect Next

Requisition #: 340164

Background Screening

If you are selected for a position, there will be a background screen,