Account Supervisor, Client Leadership - NY/CHI

Company Description

Dentsu Creative US is comprised of audacious thinkers and award-winning collaborators across the United States who blend local knowledge with global expertise. Choosing substance over stunts, our Modern Creative mandate is about unlocking sustained growth and holistic impact for brands in ways that Create Culture, Change Society and Invent the Future. Our borderless approach allows us to assemble passionate team members around each brief, tapping into the expertise of the 9,000+ people across dentsu's global creative network. This integrated model also allows our talent to learn about and explore the breadth of career possibilities within Dentsu Creative.

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding, and learning so they can thrive. We embed diversity, in our mindset, in our solutions and in our teams to empower an inclusive, equitable and culturally fluent environment. Building this culture within our teams makes us better collaborators with each other and with our clients, driving better outcomes for all. Dentsu Creative is an agency of dentsu.

Job Description

We are looking for a dynamic, enthusiastic Account Supervisor to lead our internal client teams and forge client relationships across all lines of business. We are looking for a proactive, energetic person who develops healthy, trustworthy team and client bonds. Someone who thrives in a lively environment, loves learning, prioritizes clear and thorough communications, and wears their passion for their team and their client on their sleeve. 

• Assumes responsibility for most day-to-day client contact and cross-functional team operations. 

• Oversees cross-department involvement and knows when to leverage necessary resources. 

• Leads majority of client communications, sets expectations, and manages the quality of deliverables to deadline. 

• Develops & presents recommendations & POVs that drive innovation for the business. 

• Acts as a gatekeeper in identifying red flags and recommending proactive solutions to mitigate risk. 

• Oversees client budget management, the billing process and contributes to forecasting. 

• Proactively identifies areas of opportunity to grow the account and drive revenue. 

• Assists team leads in all facets necessary. 

Qualifications

• Motivates cross-functional teamwork towards elevating the bar and delivering business-based marketing with flawless execution and exceptional client satisfaction. 

• Responsible for getting the best work/creative out of the team and selling it to the client. 

• Demonstrates strong presentation skills. 

• Persuasive storyteller who can work with/present to any client. 

• Follows the tenants of Trusted Advisor to the clients. 

• Exhibits in-depth knowledge of the client’s business. 

• Acts judiciously when making decisions for the client, the team & direct reports. 

• Leads by example. 

• Establishes the tone & culture of the team. 

• Anticipates & proactively addresses challenges/issues. 

• Conduct themselves with character & integrity. 

• Bachelor’s degree or equivalent experience  

• 5+ years of experience  

• Digital experience preferred 

• B2B experience preferred but not required 

Additional Information

The anticipated salary range for this position is $68,000 - $120,000. Salary is based on a variety of factors including relevant experience, knowledge, skills and other factors permitted by law. A range of medical, dental, vision, 401(k) matching, paid time off, and other benefits also are available. For more information about dentsu benefits, please visitwww.dentsubenefitsplus.com.

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About dentsu
Dentsu is the network designed for what’s next, helping clients predict and plan for disruptive future opportunities in the sustainable economy. Taking a people-centered approach to business transformation, dentsu combines Japanese innovation with a diverse, global perspective to drive client growth and to shape society.
https://www.dentsu.com/
https://www.group.dentsu.com/en/

We are champions for meaningful progress and we strive to be a force for good—for our people, for our clients, for the industry and for our society. We keep our people at the center, creating space for growth, understanding and learning so th