Service Sales Support

Reporting to the Department manager, this position provides an excellent opportunity to enhance professional growth and development. The main remit of the role will encompass the following duties:

•    Manage all customer service enquiries through Oracle Sales Cloud.
•    Ensure all enquiries are dealt with in a timely manner and meet with internal sales targets.
•    File all enquiry related emails in appropriate directories.
•    Responsible for all documentation/filing for contract & non-contract sales enquiries.
•    Responsible for preload of contract & non-contract quote document templates.
•    Support with sales tracking and control of quote aging.
•    Provide weekly/monthly reports on sales activities.
•    File all purchase orders and support preparation handover documentation package to operations team.
•    Create purchase requisitions.
•    Other service-related administrative activities as and when required.

The successful candidate will be expected to:

•    Have excellent communication and interpersonal abilities. 
•    Be an efficient organiser and be able to manage multiple priorities.
•    Prioritise workload to meet Customer/Client expectations.
•    Display a proactive flexible approach to working within a team environment.
•    Display attention to detail and work within a busy office environment.

This is a full-time office based role and the expectation is that the successful candidate will be based in the Service office in Burnfoot, Ireland. 

Essential Criteria
•    Possess computer proficiency including good familiarity with Microsoft Word, Excel, PowerPoint, email and databases.

Desirable Criteria
•    Relevant experience in working within a service/production environment.
•    Relevant experience in working in an administrative position.