CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact. 

What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.

Job Description

Key Responsibilities May Include:

• Serve as the first point of contact for employees and managers, providing advice and support on HR processes, policies, and employee-related queries.
• Support and implement programs that align organizational structure, people capabilities, systems, and culture with business strategy.
• Develop and maintain effective programs for employee retention, promotion, engagement, talent management, organization design, performance management, compensation, and benefits.
• Coach and guide line managers on using the HR self-service model, including Workday case creation and accessing resources on the central employee hub.
• Ensure compliance with legal requirements in day-to-day employee management, partnering with the legal department when necessary to mitigate risks.
• Support and enhance the delivery of onboarding, training, and compliance initiatives for new starters and existing employees.
• Provide support and training for annual HR processes, including performance reviews, annual salary reviews, talent reviews, and employee engagement surveys (e.g., Pulse Surveys).

This position provides direction and support to employees and managers by providing timely and accurate information in the areas of HR policy and procedures. The position holder also provides support and training for annual HR processes e.g. performance management and is responsible for ensuring the shared service support delivery model meets clients’ needs.

** YOUR MISSION ** 🚀 – WHAT WILL YOU DO? **

• Act as the first point of contact for all employees and managers and provide advice and support on HR processes, policies and employee related queries

• Support programs to align the organization’s structure, people capabilities, systems, processes and culture in such a way that they support the business strategy

• Develop, initiate and maintain effective programs for workforce retention, promotion, employee engagement, talent management, organization design, performance management, compensation and benefits

• Analyze trends and metrics in partnership with the HR COE to develop solutions, programs and policies.

• Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. Partner with the legal department as needed/required.

• Provide HR policy guidance and interpretation.

• Provide day-to-day management of HR policies and programs and ensure that they are effectively communicated to all employees

• Work closely with regional HR Operations team to lead process improvement initiatives

• Provide support to regional Recruitment and Employee Relations teams as required

• Ensure smooth delivery of on-boarding, training and compliance initiatives

• Provide support and training of annual HR processes including Optimizing Performance, Annual Salary Review, Talent Reviews and Pulse Surveys

• Partner with Centers of Expertise (COE) to support Reward and Talent & Learning initiatives with managers and emp