Business Execution Consultant - Enterprise Incident Management

About the Role

At Wells Fargo, we believe that diverse perspectives drive innovation and resilience. We’re seeking a Business Execution Consultant to join our Enterprise Incident Management Command Center team in Charlotte, NC. This role is ideal for someone who thrives in high-stakes environments, brings a calm and analytical mindset to crisis situations, and is passionate about protecting people, operations, and infrastructure.

You’ll be part of a team that monitors global events 24/7/365, identifying and assessing incidents that could impact Wells Fargo’s customers, employees, and operations. Your insights and leadership will help guide timely, effective responses to emerging risks.

What You’ll Do:

• Monitor and assess incidents that may pose operational risks across our global footprint.
• Provide real-time impact assessments and escalate critical information to leadership.
• Coordinate with cross-functional teams to evaluate business impacts and support response efforts.
• Act as a liaison between EIM and core business groups during incidents.
• Support process improvement initiatives to enhance risk mitigation and operational efficiency.
• Contribute to the development of policies, procedures, and project plans.

Who You Are You’re a strategic thinker with a strong sense of urgency and a collaborative spirit. You’re comfortable making decisions under pressure and communicating clearly in dynamic situations. You value diverse perspectives and bring empathy and professionalism to every interaction.

Required Qualifications

• 2+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Preferred Qualifications

• Background in incident management, emergency response, or risk intelligence
• Strong analytical and critical thinking skills
• Excellent communication under pressure
• Comfortable with ambiguity and rapid change
• Empathetic and collaborative
• Experience working in a matrixed organization
• Technologically savvy (e.g., ArcGIS, Everbridge)

• Ability to work a variety of rotating shift schedules.

• Anticipated duty hours are primarily from 7:30AM to 3:30PM ET for this position.

• This position will require some on-call, weekends, and holiday work as needed

Posting End Date: 

14 Jun 2025

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

 

Wells