Medical Assistant Extern

Who We Are:

Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.

NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.

Why work with us?

• We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
• We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
• Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!

Job Title:  Medical Assistant - Extern
Department:  Medical
Reports To:  Clinic Manager
Work Type:  On-Site
Classification:  Full-Time, Non-Exempt
Language Differential:  Eligible

SUMMARY

The Medical Assistant extern will learn to provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH) and will demonstrate NHC’s mission and values. To provide a seamless experience for patients, they must be able and willing to handle tasks within the clinic, according to established procedures and protocols. The Medical Assistant contributes to ensuring the delivery of quality care to patients in accordance with individual needs, physician orders, and standards of care.

Essential Job Duties. All duties should be performed side-by-side, in shadowing or observation, with a Certified Medical Assistant or provider.

• Participates in pre-visit procedures, including scrubbing all patient charts for the day, verifying historical labs, updating lab results, obtaining medical records, and huddling with the provider. 
• Prepares exam rooms by setting up appropriate equipment according to visit type.
• Greets and rooms patients in a professional and welcoming manner.
• Performs patient work-up, including but not limited to: taking vital signs, gathering reason for visit, patient health history, demographic information, assisting patients with completion of screening questionnaires/forms, and assisting providers (physician, advance practice provider, clinical pharmacist) in performing medication reconciliation, and verifying allergies.
• Addresses overdue health maintenance and gaps in care to assist in providing quality care and achieving quality metrics.
• Prepares patients for examination, procedures, treatments, and minor office surgeries.