Construction Operations Coordinator (Westridge)

This is a remote position.

Work Schedule: Monday to Friday 8:00am to 5:00pm Sydney Time with 1 hour unpaid break.

Responsibilities:

• Manage all client communications, ensuring responses within 24 hours
  
• Process and track incoming inquiries and quote requests
  
• Coordinate with trade partners and manage project schedules
  
• Support quote preparation and delivery process
  
• Implement and maintain digital systems (including potential BuildExact implementation)
  
• Convert paper-based processes to digital workflows
  
• Handle email management and inbox organization
  
• Coordinate material ordering and delivery scheduling
  
• Maintain project documentation and filing systems
  
• Support transition from paper takeoffs to digital systems
  
• Provide administrative coverage 5 days per week
  
• Track and update project schedules based on site feedback
  
• Manage trade availability and scheduling
  
• Coordinate with site teams to maintain accurate project timelines
  

Scopes:

• Full ownership of client communication management
  
• Implementation and optimization of business systems
  
• Schedule and trade partner coordination
  
• Project documentation and administrative systems
  
• Quote and proposal process support
  
• Office administration and organization
  
• 5-day work week coverage
  
• Support for 4-6 week kitchen renovation projects plus other construction works
  

Requirements

Requirements:

• Strong organizational and time management skills
  
• Excellent written and verbal communication abilities
  
• Experience with digital productivity tools and systems
  
• Ability to learn and implement new software systems
  
• Detail-oriented with strong follow-through
  
• Proactive problem-solving mindset
  
• Experience in construction industry preferred but not required
  
• Ability to manage multiple priorities and deadlines
  
• Professional phone manner and client service orientation
  
• Comfortable with process improvement and change management
  

Required Skills:

• Strong written and verbal communication skills for managing client emails and responses within 24-hour timeframe
  

• High proficiency in Microsoft Office suite, particularly Outlook for email management
  

• Experience with construction industry software, particularly BuildExact or similar project management tools
  

• Demonstrated ability to manage and organize high email volume (25+ hours per week of email management indicated)
  

• Strong attention to detail for managing construction documentation and correspondence
  

• Ability to work independently while maintaining company voice and standards
  

• Experience with document management and filing systems
  

• Proven track record of maintaining client communication standards
  

Benefits

• Permanent work from home
  
• Immediate hiring
  
• Steady freelance job