Complaints Investigator, Generalist (HP III) - HFEMSD

Posting number: FAA01093-07/29/26

Department: Department of Public Health & Environment

Division: Health Facilities & Emergency Medical Services

Job classification: Health Professional III

Posting type: Open

Categories: Health Services, Public Health, Health Care Support

Summary

At The Colorado Department of Public Health and Environment (CDPHE) we are dedicated to the Colorado for All philosophy - working toward a Colorado where everyone has the opportunity to succeed. 

We support the basic human rights of our neighbors regardless of gender, race, ethnicity, religion, national origin, age, sexual orientation, gender identity, citizenship status, education level, disability, socio-economic status, or any other visible or invisible identity.  We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore, we strongly encourage individuals from diverse backgrounds to apply.

• This position will have hybrid workplace options available but will still be required to report to the listed address at the discretion of the supervisor and based on business needs.

• The referral list generated by this position announcement may be used to fill multiple position vacancies and may be extended.

Be BOLD.....Make a REAL difference . . . join us in serving our communities advancing Colorado's health and protecting the places we live, work, learn, and play, to create a healthy and sustainable Colorado where current and future generations thrive.

CDPHE offers: 

• Free parking and access to RTD bus lines.

• Flexible working arrangements

• Retirement ( PERA options), Medical and dental health plans

• Defined Benefit Plan or the PERA Defined Contribution Plan, plus optional 401K and 457 plans

• Paid life insurance

• Short- and long-term disability coverage

• 11 paid holidays per year and generous personal time off

• Tuition assistance 

• Wellness programs

• Professional development opportunities on a wide variety of subjects

• Career advancement opportunities throughout the State system

Some positions may qualify for the Public Service Loan Forgiveness (PSLF) Program. For more information, go to: https://studentloans.gov/myDirectLoan/pslfFlow.action#!/pslf/launch

Examples of duties

The Work Unit: 

Briefly describe the purpose of the work unit. The Health Facilities and Emergency Medical Services Division (HFEMSD) is responsible for the oversight and enforcement of a broad range of federal and state statutes and regulations applicable to a wide variety of healthcare facilities and services in Colorado, including hospitals, clinics, ambulatory surgical facilities, renal dialysis centers, emergency medical services providers, designated and non-designated trauma centers, long term care facilities and many other specific types of healthcare services. The division licenses, certifies and surveys healthcare facilities and services; provides patient safety and healthcare quality programs; recognizes emergency medical service (EMS) education programs; certifies EMS providers and licenses air and ground ambulance services operating withi