Home Health Case Manager (Remote)

Why ThedaCare?   

Living A Life Inspired!

Our new vision at ThedaCare is bold, ambitious, and ignited by a shared passion to provide outstanding care. We are inspired to reinvent health care by becoming a proactive partner in health, enriching the lives of all and creating value in everything we do. Each of us are called to take action in delivering higher standards of care, lower costs and a healthier future for our patients, our families, our communities and our world. 

At ThedaCare, our team members are empowered to be the catalyst of change through our values of compassion, excellence, leadership, innovation, and agility.  A career means much more than excellent compensation and benefits. Our team members are supported by continued opportunities for learning and development, accessible and transparent leadership, and a commitment to work/life balance. If you’re interested in joining a health care system that is changing the face of care and well-being in our community, we encourage you to explore a future with ThedaCare.

Benefits, with a whole-person approach to wellness –

• Lifestyle Engagement
  • e.g. health coaches, relaxation rooms, health focused apps (Wonder, Ripple), mental health support  

• Access & Affordability
  • e.g. minimal or zero copays, team member cost sharing premiums, daycare

About ThedaCare!

Summary :

The Home Health Case Manager (Remote) plays a crucial role in collaborating with health care team, patients/families and providers to assist with the plan of care and goal achievements. Responsible to coordinate and ensure care is safe, timely, effective, efficient, equitable, and patient-centered by performing at the top of the RN licensure. Furthers the professional practice of nursing at ThedaCare by promoting a culture of innovation and commitment to growth and professional development. The Remote Home Case Manager will be expected to train onsite and attend meetings, trainings and other events onsite at ThedaCare at Home as needed throughout the calendar year.

Job Description:

Schedule: M-F days 8a-4:30p. On-site training in Appleton. Leaders discretion on length of training before being released to work remotely.

Key Accountabilities

• Coordinate patient care from a distance, primarily using phone or video communication, focusing on assessments, developing care plans, and ensuring patients access necessary resources and support
• Identify process improvement through data collection and auditing
• Skilled in navigating multiple EHR platforms and other applications
• Exhibits clinical excellence, strong communication and ensures the highest quality of care. Use home health expertise to triage patient needs and maintain open communication with patients, caregivers and other healthcare providers. Follow standardized triage protocols to ensure consistency in patient evaluation and delivery of care
• Manages holistic picture of individual/family/caregiver to promote overall health and wellbeing with focus on patient centered care
• Facilitates health optimization by progressing the plan of care from admission to discharge by determining the appropriate utilization of services
• Responsible for the collaboration between the interdisciplinary care team by identifying goals and coordinating the plan to ensure patient safety
• Creates engagement by taking responsibility for their professional development and other team members as evidenced by leading case conferences, assisting team member in-services, acting as a clinical resource and staff meeting input
• Demonstrate strong understanding of home health regulations, standards and OASIS RN clinic

Qualifications

• Education – Bachelors of Science (BSN)
• Experience – minimum of 3 years home health bedside, EPIC, CIC, Remote Client, SHP, Rover experience preferred
• Licensure – Current Wisconsin RN license
• Certifications – American Heart Association Healthcare Provider Basic Life Support (BLS), OASIS Certification preferred

Physical Demands

• Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance
• Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties

Work Environment

• Normally works in climate-controlled office environment