Delivery Manager

Our Delivery Managers lead hands-on delivery across several multi-disciplinary teams, driving process improvements and coaching teams in maturing our ways of working. You’ll work closely across 2 of our product development teams, partnering closely with Product, Engineering, Design and QA to ensure smooth flow of work.

Central tasks:
- Lead delivery for two cross-functional teams, driving efficient, outcome-focused execution while supporting organizational change as delivery maturity evolves.
- Partner with the Senior Delivery Manager and Product Managers to define long-term strategic plans, align on roadmaps, and ensure delivery predictability.
- Design and implement processes tailored to team and organizational maturity, balancing alignment with team autonomy.
- Coach teams in delivery practices, including estimation, continuous improvement, and the use of metrics to track team health, capacity, and delivery effectiveness.
- Facilitate team and sprint planning, manage cross-team dependencies and risks, and collaborate with Engineering Managers on technical delivery strategies.
- Lead root cause analysis for delivery issues, implement systematic improvements, and proactively identify and mitigate risks to support safe, resilient delivery.

Required skills:
- 3+ years of experience in delivery management or similar roles.
- Proven experience leading multiple teams simultaneously.
- Strong knowledge of agile frameworks (Scrum, Kanban) and more traditional project management approaches, knowing when to apply them.
- Demonstrate the ability to coach and mentor team members.
- Strong analytical skills with experience in delivery metrics and reporting.
- Experience in SaaS delivery and product development teams.
- Knowledgeable in usage of Jira and Confluence as well as other communication tools (Figma and MS Teams).
- Upper-intermediate English+.

A fair and transparent recruitment process

During the recruitment process, you can expect the following stages: CV screening, Recruitment interview, Recruitment feedback review, Interview with the managers, Team interview, and Reference check.

You will be assessed according to the criteria below:  

1. Agile Delivery Management
Ability to lead delivery across multiple cross-functional teams using a pragmatic mix of Agile and traditional project management methods. Skilled in sprint planning, estimation, and adapting practices to suit team maturity and organizational needs.

2. Team Coaching & Development
Strong capability to coach teams on delivery practices, continuous improvement, and effective use of metrics. Fosters a culture of ownership, learning, and high performance within and across teams.

3. Planning & Stakeholder Alignment
Experience partnering with Product Managers and senior leaders to align roadmaps and long-term strategies. Able to translate strategic goals into clear, actionable plans that teams can deliver on predictably.

4. Risk & Dependency Management
Proficient in identifying, analyzing, and mitigating delivery risks and managing cross-team dependencies. Leads root cause analysis for delivery issues and drives systemic improvements for resilience and stability.

5. Communication skills
Strong communication skills are a base for success in this role. Being an international company, proficiency in English is a must. Comfortably facilitating focused, inclusive, and productive discussions makes communication a core part of team effectiveness.

We offer:

• Official employment – Umowa o pracę contract
• 4 additional working days of vacation leave per full calendar year 
• 3 days of internal sick leave without a doctor`s note 
• Health and Life Insurance
• Employee Capital Plan (PPK)  
• Multisport card compensation  
• Coverage of professional training sessions, meetups, etc.
• English-speaking club with native speakers 
• Polish language classes
• Internet and Glasses reimbursement
• Cosy office in Kraków city centre (Długa, 72) with beverages, fruit, and cookies 
• Winter and summer parties, events, team-buildings