Quality Team Leader

CEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,500 sites, we are well on our way to achieving our vision: to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

DARE TO GROW! Join CEVA Logistics, and you will be part of a team that values imagination, encourages boldness and exemplarity, and is committed to excellence in everything we do. Join us in our mission to shape the future of global logistics as we become a global leader in the logistics industry. As we continue growing at a fast pace, will you “Dare to Grow” with us?

 

YOUR ROLE

Responsible for supporting continuous improvement through company non-conformance analysis, reporting and corrective action. Identifies opportunities and makes recommendations for improving product quality and process efficiencies to ensure the company maintains a robust Quality Management System and maintains any external certifications.  Models and acts in accordance with our guiding principles and core values.

 

WHAT ARE YOU GOING TO DO?
 

Responsible for the development, implementation and maintenance of a corporate quality management system for the contract site. Responsible for maintaining all training records and documentation associated with the quality system.  Provide direction to all management and floor employees to ensure quality systems are maintained and followed.  Maintain internal auditing to ISO requirements and upkeep of the company’s quality management system.  Distribute work assignments to hourly staff pertaining to quality responsibilities. Models and acts in accordance with our guiding principles and core values.

 

Typical Responsibilities:

• Supply information for responding to customer inquiries and non-conformance by providing knowledge, expertise and guidance within the Quality Program.
• Monitor internal auditing program and delegating work activity to internal auditors.  Monitor database of internal auditors for accuracy and consistency.
• Use continuous improvement tools to mitigate non-conformance with the customer, which includes team-building sessions with employees for effective input.
• Assist Ceva Corporate Manager when external audits are performed by serving as the primary point of contact for the site. Conduct pre-Audits of the program to find any inefficiencies.
• Maintain and update quality system documentation to include quality manual and procedure manual.  Maintain the Quality Share Point Site for uploading all documents that meet the requirement for the Quality System at Ceva.  Use all specified Logs for tracking changes in documentation to meet audit specifications. Create tracking system for documents if needed.
• Ensure compliance with the company’s quality policies, procedures and guidelines. Escalate to management if non-compliancy exists.
• Responsible for administrative activities, development/monitoring of KPI’s and implementing continuous improvement opportunities.
• Create and implement cost savings through LEAN initiatives.
• Be a contributing member on any special projects (I.E Kaizen, Shortage, Efficiency or Quality projects) as defined by the operations manager and or general manager.
• Highlight any areas of non-conformity and implement relevant corrective action and process improvements.

• Perform other duties as assigned.

 

Requirements:  

• Ability to allocate work assignments to internal auditors for inspecting kits.  Monitor their performance and balance the workload.  Report to managers for any issues or concerns.
• Capable of communicating and interacting effectively