Medical Assistant/Care Coordinator

Description

Neurology practice in Walnut Creek seeks an experienced Medical Assistant to fill a Care  Coordinator position. We are seeking a staff member with EPIC experience to work with our care  coordinating team.  

No matter what your job title is, the work you do at Bass Medical Group-Neurology supports the  health and well-being of the men, women, and children who turn to us for care. That`s because all of  us are committed to providing the best possible care experience. Join us and put your beliefs into  practice. 

A strong applicant must be computer savvy, able to multitask, work well under pressure, have  excellent communication skills and possess a positive can do attitude. Candidates should be flexible  and friendly with clients and staff. The ability to work independently, proactively and adapt  appropriately to changing priorities is a must. 

Qualifications: 

• Electronic Medical Records programs,(EPIC Preferred) 

• Customer Service Experience  

• Multiple Phone Lines/Experience in a fast paced work environment 

• Medical Terminology, OSHA and HIPAA training 

• Experience with Medicare, HMO and PPO insurance payers 

• Excellent verbal and written communication skills required  

• Proven problem solving, analytical and decision making skills 

• Strong computer skills (Microsoft Word, Excel and Outlook)

Duties: 

• Perform all administrative and direct patient care tasks in a clinical setting to patients at check out. 

• Obtain Lab/test results from outside as well as sending standing orders to designated labs 

• Processing prior authorizations for various tests MD orders 

• Contacting insurance companies to file appeals or obtain verbal authorizations for urgent treatment 

• Working closely with providers to coordinate patient care needs 

• Providing patients with referrals for continuing care 

• Educate patients about medical processes and procedures  

Requirements

 Education/Certification Requirements:  

• High School diploma required 

• Medical Assistant Certificate (AAM/CMA) CA/National preferred  

Experience:  

• Two to three years Medical front and back office experience preferred 

• One year EMR preferred- EPIC Preferred 

Compensation Package

At BASS Medical Group, we understand that a comprehensive, high quality, and affordable health benefits program is now more essential than ever. The overall well-being of our employees is at the forefront of our focus. With this in mind, we offer our eligible employees a generous benefits program. 

Health & Welfare Benefits: Medical through Anthem Blue Cross PPO, Low-Cost Dental and Vision, Medical FSA & HSA. 

Retirement Savings & Income Security: Basic Life & AD&D Insurance, Long Term Disability, 401K plan with an employer contribution, Access to Financial Advisors, Identity Theft Program. 

Work/Life Balance Benefits: Paid Time Off and Company Paid holidays, Life Assistance Program, Commuter & Parking Benefits, Secure Travel Services, Healthy Rewards Program, Will Preparation Program, Additional perks to include discounts for Cellular phone and Gym memberships. 

Voluntary Benefits: Optional Life & AD&D Insurance, Aflac Supplemental Insurance, Pet Insurance 

Compensation will be based on experience 

Pay Scale/Ranges:

$16.00-$41.50/hour (and the hourly equivalent for salaried employees).*

*Employees actual pay rate will depend on a host of factors including, without limitation, job location, specialty, skillset, education, and experience. The patey scale/ranges shown are representative of the pay rates for the job title reflected above, but an employees actual pay rate will be determined on a case-by-case basis.