FIELD SUPPORT ASSOCIATE - IT HELP DESK (FULL TIME)

 

 

• We are hiring immediately for a full time FIELD SUPPORT ASSOCIATE position.
• Location: Duval County Public Schools - 2924 Knights Lane East, Building 5, Jacksonville, FL 32216 Note: online applications accepted only.
• Schedule: Full time schedule. Monday - Friday, hours may vary. More details upon interview.
• Requirement: Previous IT experience is required. 
• Pay Rate:  $16.00 per hour 
• *Internal Employee Referral Bonus Available

 

We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1366143.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions: http://olivia.paradox.ai/moSkg

 

Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today!

Chartwells K12's goal is to make sure students leave the cafeteria happier and healthier than they came in, by serving food kids love to eat and creating custom dining programs. With more than 16,000 associates in 4,300 schools, ranging from large public institutions to small charter and private schools, Chartwells K12 is built on decades of food, education and operational experience driven by top culinary, nutrition, wellness, and sustainability talent. For more information, visit www.ChartwellsK12.com.

Job Summary

Job Summary
This position will be assisting both operations and finance on the office coffee side of the business in the sense that you will be responsible for:

• Setting up new customer accounts in our billing system.
• Assisting customers with questions about their invoices or deliveries and working with operations on how to address the issues.
• Making sure credit cards on file get charged on a regular basis, which helps the finance collections team.
• Making sure that invoices are reviewed daily and sent out on a regular basis either by email or physical copies, which helps the finance collections team.
• Keeping system up to date when it comes to equipment which affects rental billing.
• Assist operations in placing fresh food orders for office coffee clients.
• Manually key orders when necessary.
• Complete price book increases that happen 1-2x a year.
• Assist in other ad hoc duties that arise.
• Must be able to multi-task, meet deadlines, take initiative, problem solve, and be able to communicate with clients both on the phone and through email.

Associates at Chartwells K-12 are offered many fantastic benefits.

Both full-time and part-time positions offer the following benefits to associates:

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illnes