Eligibility Worker (Human Services Specialist 3) Bilingual Required English/Spanish

Initial Posting Date:

10/21/2025

Application Deadline:

10/28/2025

Agency:

Department of Human Services

Salary Range:

$4,023 - $5,575

Position Type:

Employee

Position Title:

Eligibility Worker (Human Services Specialist 3) Bilingual Required English/Spanish

Job Description:

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community.

Bilingual Required: English & Spanish

To qualify for this position, you must be bilingual in English & Spanish. The job offer will be contingent upon passing a test evaluating your proficiency in the bilingual requirements for this position. Upon passing the test, you will receive 5% bilingual differential pay. 

Opportunity awaits!

Looking for a rewarding career where you can work alongside a team of dedicated individuals to support Oregonians? This opportunity offers growth and the chance to positively impact lives.

As an Eligibility Worker, you will work in the Portland Branch (on NE Glisan Street) assisting Oregonians in-person.

Summary of Duties

As an Eligibility Worker (Human Services Specialist 3), you will:

• Perform eligibility determinations, redeterminations, periodic reviews, and updates to changes for ODHS, Oregon Health Authority (OHA), and Department of Early Learning and Care (DELC) programs.

• Interview applicants in person and by phone to gather information needed to assess and determine if there is a need for services and benefits.

• Assessing client family strengths and needs, connecting families to other resources and programs.

• Update narrative reports to reflect new information gathered from clients and collateral sources, including key findings and conclusions.

Learn more about our programs, as your work providing services will be through the Oregon Eligibility Partnership (OEP). 

Minimum Qualifications

• Two years of experience determining eligibility for an agency program by interviewing to assess the needs of clients and interpreting and applying the policies, rules, and guidelines applicable to the client's situation.

• An equivalent combination of education, training, and experience relative to the class concept.

Essential Attributes

We are looking for candidates with:

• Experience in communicating both verbally and in writing, complex and technical information in an understandable language to individuals with diverse educational, linguistic, cultural backgrounds. 

• Experience preparing and maintaining thorough client records and narratives.

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