Golf Shop Outside Services

JOB LOCATION

21705 E Arapahoe Rd Aurora, Colorado 80016-2008

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.
 
Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

PRIMARY DUTIES & RESPONSIBILITIES

Job Description

Hiring Salary for this position: $16.00/Hourly

**This job announcement is for collecting candidate applications for current and future Golf Shop Outside Service Associate. Applicants will be contacted only when a position need is identified, and qualifications match the needs of the position. **

This is classified as a VHNE (Variable Hour Non-benefit Employee), this position do not provide medical benefits. The position earns sick leave in accordance with the Healthy Families and Workplace Act.

OVERVIEW OF POSITION / DEPARTMENT

Performs a variety of manual and skilled functions associated with daily golf shop outside services at one of the city owned golf courses. Primary focus of position is making sure all outdoor amenities and services are provided to customers in a professional manner aimed at maximizing the overall customer experience. The Golf Division operates the courses as a division of the Parks, Recreation and Open Space Department.

PRIMARY DUTIES & RESPONSIBILITIES

• Daily activities may include any of the following:
  • First priority is to assist customers with inquiries and create a welcome environment
  • Keep staging area stocked with carts and ensure used carts are removed and cleaned
  • Monitor driving range and ball machine to ensure proper setup and sufficient supply of clean range balls
  • Operate range picker when range ball supplies are running low or when necessary to do a clean pick
  • Pick up trash around clubhouse and out on course when required
  • Ensure water coolers on course have sufficient supply of clean drinking water
  • Provide marshaling services to monitor flow of play on course and address problem situations
  • Provide starter services on first tee to ensure timely start of all scheduled groups
  • Maintain communication with pro shop to address any operational issues that need addressed
  • Provide support for various tournament, league or other special event activities
  • Performs other related duties as assigned

MINIMUM QUALIFICATIONS & WORKING CONDITIONS

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered

Education: 

• No minimum requirement

Experience: 

• No minimum requirement

Preferred Qualifications:

• Previous experience and knowledge about the game and preferably experience in a golf related position

Knowledge:

• Awareness that the customer experience must be the priority if we are to be successful
• Understanding that as a government employee, it is our job to serve the public
• Awareness of the importance of treating everyone with equal respect and kindness
• Awareness of the need to keep outside service areas looking clean and orderly at all times

Skills:

• Good interpersonal skills that allow for friendly interactions with the public and employees
• Servant oriented attitude – desire to help customers feel welcome and appreciated
• Knowing when to offer assistance to help with a situation

Abilities: 

• Establish and maintain effective working rel